Scribd Questions & Answers

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I am being charged for a monthly amount and have no idea why I am not receiving any services books etc from this company, how do I stop these payments which I have never authorized.

asked by Carolyn G. on 2/5/17

3 Answers

Scribd S. [Scribd Rep]

on 2/6/17

Hi Carolyn! Thank you for reaching out to us here. Can you please email us at help@scribd.com? Our support team can assist you there. If you've emailed us already, send us a message here with your ticket number or the email address you wrote in with. Thanks! - Zoe, Scribd Customer Support

Helpful (-1)

Ydiz I.

on 7/14/20

You may never get refunded nor get value for your payment. It happened to me. They claimed i got the value. Meanwhile i was charged TWICE!

Helpful (0)

Rhonda R.

on 3/22/17

"Thank you for contacting Scribd's customer service team. This email is confirmation that we've received your request and are tracking it in support ticket #1317645. You can read and respond to your ticket by email or on the web, whichever is most convenient for you." Not confident this is going to be resolved.

Helpful (0)