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I cancelled my membership before the 14 day free trial was up. Scribd has continued to charge my debit card for two months, at $8.99 per month.
Numerous emails have to Scribd support have not been answered by Scribd - and I cannot access the Scribd account that I am paying for!
mamigatz44@aol.com

asked by MaryAnne M. on 8/9/15

2 Answers

Scribd S. [Scribd Rep]

on 8/17/15

Hi MaryAnn! We send you an email to mamigatz44@aol.com last week asking for a bit more information in order to locate your subscribed account. We definitely want to make sure you get any refunds you are eligible for and that the subscription is canceled. Please reply to the email we sent last week so that we are able to locate your account. Thanks! - Zoë, Scribd Customer Service

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Anneke V.

on 6/5/17

I cancelled my membership before the 30 day free trial was up. Scribd has continued to charge my debit card for two months,
On 3 May 2017 and now again on 3 June 2017. I live in the Netherlands and I think it's really difficult to unsubscribe from your services but since I did before 3 May 2017 I kindly request you refunding the money you charged me.
Kind regards, Anneke Veldkamp

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