Here’s what consumers have asked with answers from Scribd staff and previous consumers.
Thanks for reaching out! Our support team can assist you by emailing us at help@scribd.com. If you've emailed us already, send us a message here with your ticket number or the email address you wrote in with. Thanks! - Donni, Scribd Customer Support
Hi Stephen! We have more information on how to cancel your subscription here: https://support.scribd.com/hc/en-us/articles/210134046-How-do-I-cancel-my-premium-membership-. Our support team is happy to help with canceling your subscription, just email us at help@scribd.com and we'll be in touch with you shortly. Thanks! - Zoë, Scribd Customer Support
Hi Arsh! That sounds like our verification process, which simply ensures the card used is valid. The transaction is automatically voided, so the funds will never process out of your account. The charge should be listed as "pending" and then disappear as if it never happened. We can provide more information via email at support@scribd.com. Thanks! - Zoë, Scribd Customer Support