Sheplers Questions & Answers

Here’s what consumers have asked with answers from Sheplers staff and previous consumers.

1 questions answered

0% answered in 1 day

Question:

I had problems getting my order finally got the boots but too big wanted to return for smaller size but after seeing all the bad reviews i don't know I had problems getting my order finally got the boots but too big wanted to return for smaller size but after seeing all the bad reviews i don't know

Answer:

I think ur probably better off buying thick wool socks that's what I did when I got the wrong size from here I just bought some big wool socks and now they fit great.

By Michael J. over a year old

Question:

Ups has just announced me 47 euros of additional taxes. this was never indicated by sheplers.

Question:

Place a 0rder 0n nov 21 2018 order number shp06378247, why is it not showing on the my order status on website? thanks

Question:

I placed 2 p.o. since january for more than 1400$ and what i recieved from now are message that my order are backorder and everytime the dates change

Question:

Do you actually answer questions? no one answers the phone. hello

Question:

How are you guys still in business? no email response and no phone. wtf

Question:

Ordered men's boots on 12/08/2017. when can i expect to receive my order?

Question:

I placed an order with sheplers for a duster coat as a present for my husband. i tracked the order which was reported as damaged and as being returned to sheplers, they have still taken the payment of over $200 and now i cannot get an answer when i try to contact them, they have also ignored my emails. does anybody get their money back from these people, and if so how??

Question:

How can i track my package?

Question:

How are you still in business shepler's? just had the worst ever shopping experience with sheplers! apparently many other people had the same issues. appalling customer service!

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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