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on 4/13/13Hi Ole! We do not actually collect reviews on our site, but we do have a Portfolio page, with real, active and successful online dating sites from all over the world. You can visit these sites to see if they are real for yourslef, contact their owners, or even members of these sites. The only reason why there seems to be many negative reviews is because a lot of them are fake. I am not trying to say that ALL negative reviews are fake, as there are definately real ones among them, as with any product or service. But we always try to find a proper resolution to all issues if we encounter them.
I did not have a problem with the customer service at Skadate and always had my reply by the morning. The choice of templates is good also and once you find the one for you, if it does everything you need you could be happy... BUT if you are looking to recode an existing template... that's where the trouble starts... I was passed to SODTECH a team of programmers in Kerala, India with head offices in Bangladesh and it was an absolute disaster! Luckily I agreed to pay 50% deposit of my estimated $6,000 (yes that's right six thousand USD) and the rest of the balance at completion of the job.
As an Architect I would have thought that I know how to communicate with drawings, screenshots, I even wrote a manual for them stage by stage showing what needed to be recoded, it may sound very complicated but it was simply to change a few things one of which was to put the information for the Couple's profile side by side for Him and for Her, but it created a huge communication problem.
To cut a long story short after 5 months they managed to destroy even those existing features that were already working very well in Skadate that even London in UK could no longer be found!
If you need to re-code an existing template from Skadate, think again!