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Here’s what consumers have asked with answers from Swap.com staff and previous consumers.
I have only placed one order so far. I ordered 10 blouses. I returned 5, due to size issues. All 10 blouses were nice, but 5 did not fit quite right due to different manufacturer's. You need to get an RMA # for returns. I was promptly refunded my money for the 5 blouses. I would order again in the future. I am not aware of any return quantity restrictions. Hope this helps.
If you want to sell clothes, all the information is on their website. Basically, they get a percentage and then they pay you thru an existing PayPal account that you set up.
I don't think so. I've sold and from my experience it varies. The things that I thought would sell first, haven't sold yet. It varies by what people are looking for at the time. I've bought all different seasons at random times. I buy by what's a great deal. When selling, group like items together. I've noticed multiple things sell first.
Hi Jo, That is correct. You can return items that do not fit as long as you request the return within 30 days. We will send you a pre-paid UPS shipping label to send back your return free of charge. Once the return is received, we will refund your card within five (5) business days. If you have any further questions, please do not hesitate to contact us at assistance@swap.com. We are happy to help! Best, Matt
There's no way for them to go over prices. They have to see the items and determine from going over it, if it's acceptable, once it's accepted, then you have to determine the price you want to sell it for. You could try searching on their site for similar items and see what they are priced at. I did notice when pricing my items that I'd get a little notice with recommended prices, which was very helpful. I didn't have a good experience selling but many others have. Make sure you take pictures of your items, that's very important. I appreciated that their site is set up to allow you to take back your items if you changed your mind about selling them. I'm in the process of getting back my items. Hopefully it works out well and I get all my items back.
Hi Mary, I would like to help you with your request. If you you could send me an email I would like to personally review your account and see what I can do for you. I know that we can help you. Best, Matt Manager, Customer Experience matt@swap.com
Hi Patricia, We are on about a 55-60 day delay in processing inbound shipments. When your items are processed, you will be notified via email that they are ready to be priced. Have you sent an email to our support team at assistance@swap.com yet? A member of our team can look up your account information and give you a better idea of exact when you can expect to see your items. Thank you, Lauren Swap.com Support Manager
I have only had one experience with this site as a buyer. I bought a 1X BB Dakota sheer sheath tunic/dress. I received the dress promptly, but it was very undersized through the chest, bust and hips. On top of that, there were no fabric content or care labels and there were snaps at each shoulder indicating that there should have been an underlining. Swap.com offered me a store credit, but I would have to pay return shipping. I think that sizing and reviews should be provided for each item. Also this same dress was listed different ways on their site - as a tunic and as a dress. It was so plentiful that it would lead me to believe that the dress just doesn't fit true to size. So buyer beware when it comes to sizing.
Lime Clean? I don't think so. I've heard they don't clean ANYTHING that comes in.
