Hi. I am between two minds. Hope any of you can help. I want to buy clothes and accessories for myself and my shop ar Trendsgal.
Problem is the many negative feedback as well as the positive feedbacks make me doubt what to do. The other thing is that I used another online site in pass and waited 9 months for 1 parcel! Is it because it need to ship to South Africa? Know customs is a problem here. But I really need a reliable online shot to purchase from regularly. Any advice will be appreciated.

Regards

Danette de Beer
trendzjbay@outlook.com

asked by Danette d. on 5/1/16

30 Answers
Thumbnail of user katysiab

Don't do it! This is the worse website ever, their customer service number is a magic jack number that's an app that ou download to your phone. I waited 6 months for bull$#*!, I hate this website don't even order a pencil from them, they crooked

Helpful  (3)
Thumbnail of user brendat23

Danette,

If you order from them be prepared to wait a long time for your order. Be prepared to get crapy quality of material. I have to say a few items I got are cute and I do get compliments, but the material is already coming undone. I have had to mend 3 items. Some items weren't even completely sew'n when I received them. They look so cute on line, I know I was sucked in too. We girls are easy targets for cuteness but for I will not ever order from them again. Lesson learned.

Helpful  (1)
Thumbnail of user lakeshias

I received ALL my items in about 3 weeks. Everything was as seen in the picture. Sizes a little off but otherwise I had no issues.

Helpful  (1)
Thumbnail of user aliciab27

They totally suck! Ripoff!

Helpful  (1)
Thumbnail of user nikkis30

Trendsgal takes 3weeks to a month if you select the fastest shipping. I was happy with my order but order in advance.

Helpful  (1)
Thumbnail of user kellyz4

Please do not do it! It was one of the biggest wastes of my money. I will never order from them again nor would I recommend anyone else order from them.

Helpful  (0)
Thumbnail of user magdat2

You are going to waist your money if you buy their products. They are not a reliable company and the quality of their dresses are really reallyvery poor. Their dresses are nothing like the pictures of the items. They did not even bother to answer to my complaints. I threw away the two dresses that I had purchased from them because they were really awful and unusable. In one word. "DO NOT BUY FROM THEM"

Helpful  (0)
Thumbnail of user kristens24

I would reccomend you do not risk it. I can't wear any of the clothes I brought due to the messed up sizing and am still waiting for the other section of my order which was sent seperately, so its now been over a month.

Helpful  (0)
Thumbnail of user vernellw

I ordered a bunch of stuff and only a few things are OK. A lot of the clothes are cheap and are nothing like the picture. I ordered a necklace that turned the same week. Its not worth it. Just spend more money for better quality clothes. You won't get that here.

Helpful  (0)
Thumbnail of user britc3

This online store is a complete rip off. Any positive reviews you read are placed there falsely by trends gal. I can assure you that you will be very disappointed if you purchase anything from them. The quality of the material they use is absolutely terrible and cheap.

Helpful  (0)
Thumbnail of user vc20

Please believe the reviews. Trendgal puts positive reviews up every time they receive a negative review. You are going to pay $50-60 dollars in shipping in addition. Plus the items are made poorly. They post pictures of items that they replicate and send you items that don't look like picture. I have a bunch of items that I can't sell because th Ed quality is so poor.

Helpful  (0)
Thumbnail of user remis1

Honestly you get what you pay for.
Product wise, I wouldn't buy clothings from here but the jewelry are decent.

Keep in mind that if you are already having issues with shipping in the past, I'll suggest that you do your research well before ordering from this company. My past experience with them left a bad taste in my mouth because they charge so much for shipping but if anything goes wrong with delivery and you don't get your items, they'll do nothing about it and you'll loose your money altogether.

Helpful  (0)
Thumbnail of user loriw31

Amazon

Helpful  (0)
Thumbnail of user victoriah32

I want 7 1/2 months for an outfit that I bought and it didn't even have the right size. This site is HORRIBLE

Helpful  (0)
Thumbnail of user ebonib3

PLEASE NO! AND STAY FAR AWAY FROM TRENDSGAL.NO LIE I'VE BEEN DOWN THAT RODE BEFORE!

Helpful  (0)
Thumbnail of user jocelync5

Don't ever order anything from china. I ordered twice. The material was horrible and I had to throw the item out. Would give this website a 0. Not the website for anybody. Then they have a contact number but Noone ever answers. SCAM!

Helpful  (0)
Thumbnail of user nikkih22

Agree with time 3-4 weeks is avg. Sometimes even with express delivery but i ve been delightfully surprized when ive gotten items in only 2 weeks. There other sites with same items some cheaper on the same one rosegal.com has free shipping, but items are slightly higher for same item. Check out wish.com for good prices too.Ive been ordering from trendsgal for awhile and if you've recieved an item that us wrong size runs too small cc ompared to item description (cant stress enough to read that) they will work with you on refund.

Helpful  (0)
Thumbnail of user camelag

Crap crap dont waste your money

Helpful  (0)
Thumbnail of user deepas8

Please don't order from this site. Quality is cheap cheap and cheap.
Good reviews are probably given by their employees themselves to look good... you never know

Percentage of bad experience will be more than good experience!

Helpful  (0)
Thumbnail of user leslieannl

Danette de deer, please be advice that trendsGal.com that site is a rip never got my order and did'nt get back all my money on my account. Im ordering from amazon.com

Helpful  (0)
Thumbnail of user fionap4

They took about 2and a half weeks to ship my stuff but that was expected. I had no issues.

Helpful  (0)
Thumbnail of user jamies79

They are awful. Spent $60 on items got 2 of them over 5 months later, terrible fabric poorly made. Never even got the rest of the things I ordered. You should try Yandy.com i ordee from them monthly, get my items less than 7 days after ordering. Great stuff too.

Helpful  (0)
Thumbnail of user noty2

This place is the same. You will wait for merchandise forever that

Helpful  (0)
Thumbnail of user crystalm45

I wouldn't. China is the worst place to have things shipped from. Trendsgal does not hold true to there shipping. They say on the web page 10-25 days. But that isn't the case it's more like 45 business days not including the holidays. Be careful. Oh by the way,,, cloths are cheaply made.

Helpful  (0)
Thumbnail of user madelinem7

Hi, there Danette.
Send me inbox more details on what exactly are u looking from the 2 categories u referred to https://www.facebook.com/mdiomi. I have extensive knowledge of quite a lot of on-line stores u can count on. Thanks in advance.

Helpful  (0)
Thumbnail of user simonen2

If you want reliable, I wouldn't order from them. You can tell just by the reviews on here that they are not consistent at all. Sometimes things are fine and they show up and the quality is acceptable even if it is on the cheaper side -- sometimes the things never show up and you've lost $50 and try to fight, unsuccessfully, with their customer service "department."

You're better off ordering from a shop on Ebay that has good reviews. Trendsgal is not reliable at all.

Helpful  (0)
Thumbnail of user ashleyw73

Wouldnt really recommend i was hesitant myself but i whent ahead & baught a few items a few months back the clothing looked very cheap if your looking to shop i would say just shop at your local clothing stores, Hope this helps :)

Helpful  (0)
Thumbnail of user kayenes

My advice... find a more reliable shop that you can look and try on your clothes... this is my experience from Trends Gal in October 2015... not a good one: Trends gal..."do you have an automated response... as you have asked me to "leave my order number here"... if you had really read my review... you would have read my order number... but so you can see it "here"... again it is: G1510071043285353... and how about replying to my MESSAGES if you are concerned with my bad experience... better still... just put my money back where it came from... then I'll be happy...

31/10/2012: I am happy to say I have received a full refund. The dress I received was nothing like the picture shown on the Trendsgal website... more dishonesty. Initially I was offered refund for price of item only... but I had paid for expedited shipping-so that was double the price of the item... and was no quicker to arrive-hence, I was not happy with that offer. Dealt with "Farah" again, and got all my money back... gratefully, but with disappointment that this had to occur in the first place! Pity these dishonest sites can't be wiped out..."

Helpful  (0)
Thumbnail of user melvishap

If you need your things soon don't purchase. Unless you can risk it, my sister and I ordered the same day her things came in time mine didn't. Just know if you order have patients..

Helpful  (0)
Thumbnail of user jenniferb177

Just don't do it! I speak from experience!

Helpful  (0)

Add your answer

Ask a question

Get answers from the TrendsGal staff and other customers.

Have a question about
TrendsGal?
Post Review