TrendsGal FAQ | Sitejabber

Question:

I want to know if this is scam because ive already placed my order and i need these items for engagement photos... I want to know if this is scam because ive already placed my order and i need these items for engagement photos...

Answer:

I recieved my items. However the shipping was untrackable. The clothing isn't exactly as pictured. They are a knock off.

By Joy S. over a year old

See more answers (18)

Question:

Yes i have questions about the legitimacy of this company. does a live representative from trendsgal ever actually contact the customer to resolve the issue(s)? it seems that trendsgal post the same "scripted apology" to these people who have not received their merchandize. i want to order an item for my best friends birthday but after reading all these reviews i am very doubtful. Yes i have questions about the legitimacy of this company. does a live representative from trendsgal ever actually contact the customer to resolve the issue(s)? it seems that trendsgal post the same "scripted apology" to these people who have not received their merchandize. i want to order an item for my best friends birthday but after reading all these reviews i am very doubtful.

Answer:

My order was a total disappointment... but the after-sales service even more so... I eventually got my money back... but not without A LOT of contact back and forth... only when a person called "Farah" got involved (when I said I would contact relevant authorities re the scam) did I get some action. I say "buyer beware"... save your money and go to a shop where you can see what you're getting, as you certainly won't get what you expect from this site or any of the others like it... all under the same umbrella with different names I think! Your decision...

By Kaylene S. over a year old

See more answers (24)

Question:

I've read many terrible reviews for trendsgal. today is the first time i've heard of trendsgal, and i love the site, but i'm afraid i'm going to get ripped off. is there any way someone can reassure me?

Answer:

Please rest assured that you could review our website main page before your place an order.We are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.trendsgal.com/ We are aware that we need to improve on some aspects.

By service r., over a year old

See more answers (21)

Question:

Hello i was wondering if this website is real and not fake i have seen alot of people saying that it was fraud and not to fall for it but then a majority of people say to go for it that they gave the website 5 stars please help! Hello i was wondering if this website is real and not fake i have seen alot of people saying that it was fraud and not to fall for it but then a majority of people say to go for it that they gave the website 5 stars please help!

Answer:

I would not go for it. I did and I regretted it. My coat was second hand it had no tags and stains on it and I never got it replaced because there's no call centre to get a refund! I would stay well away!

By Nayshia G. over a year old

See more answers (9)

Question:

Hi. i am between two minds. hope any of you can help. i want to buy clothes and accessories for myself and my shop ar trendsgal. problem is the many negative feedback as well as the positive feedbacks make me doubt what to do. the other thing is that i used another online site in pass and waited 9 months for 1 parcel! is it because it need to ship to south africa? know customs is a problem here. but i really need a reliable online shot to purchase from regularly. any advice will be appreciated. regards danette de beer trendzjbay@outlook.com Hi. i am between two minds. hope any of you can help. i want to buy clothes and accessories for myself and my shop ar trendsgal. problem is the many negative feedback as well as the positive feedbacks make me doubt what to do. the other thing is that i used another online site in pass and waited 9 months for 1 parcel! is it because it need to ship to south africa? know customs is a problem here. but i really need a reliable online shot to purchase from regularly. any advice will be appreciated. regards danette de beer trendzjbay@outlook.com

Answer:

Don't do it! This is the worse website ever, their customer service number is a magic jack number that's an app that ou download to your phone. I waited 6 months for bull$#*!, I hate this website don't even order a pencil from them, they crooked

By Katysia B. over a year old

See more answers (30)

Question:

Is it worth it? i am scared to order due to reviews but the prices are great. what do i do! Is it worth it? i am scared to order due to reviews but the prices are great. what do i do!

Answer:

Don't.its better to order from China than this site if you are looking for cheap prices

By v a. over a year old

See more answers (45)

Question:

How long does it usually take to receive orders? How long does it usually take to receive orders?

Answer:

I have never received my order; (( but they took money out of my account. Pretty shady company

By tina s. over a year old

See more answers (14)

Question:

Do you receive your orders Do you receive your orders

Answer:

We are always trying our best to serving our customer. Please contact our Support Center if you have any problem: http://support.trendsgal.com/

By service r., over a year old

See more answers (25)

Question:

To people who have actually received stuff from here how long did to take for you to get it?

Answer:

The exact shipping time depends on the shipping method you choose. Total Delivery Time = Processing Time + Shipping Time Please understand that it is international trade so there are many uncertained factors will affect the shippment.

By service r., over a year old

See more answers (15)

Question:

Is the merchandise sub standard or how else can they offer such low prices? and the shipping seemed outrageous for what i had anticipated to order but stopped because of the cost. an $1800 order was to cost me $450 to ship! so best i check on quality etc, before ordering Is the merchandise sub standard or how else can they offer such low prices? and the shipping seemed outrageous for what i had anticipated to order but stopped because of the cost. an $1800 order was to cost me $450 to ship! so best i check on quality etc, before ordering

Answer:

You won't receive anything, you will be made to wait two months then a month on PayPal then 45 days till refund! DONT shop there. If they do not do something asap for me I will advertise them as fraudsters on my page. Always read reviews before ordering anything online

By Nikki w. over a year old

See more answers (11)

TrendsGal Questions & Answers

I want to know if this is scam because ive already placed my order and i need these items for engagement photos... I want to know if this is scam because ive already placed my order and i need these items for engagement photos...

I've read many terrible reviews for trendsgal. today is the first time i've heard of trendsgal, and i love the site, but i'm afraid i'm going to get ripped off. is there any way someone can reassure me?

Is it worth it? i am scared to order due to reviews but the prices are great. what do i do! Is it worth it? i am scared to order due to reviews but the prices are great. what do i do!

How long does it usually take to receive orders? How long does it usually take to receive orders?

Do you receive your orders Do you receive your orders

To people who have actually received stuff from here how long did to take for you to get it?

Can’t see your question? Ask to get answers from the TrendsGal staff and other customers.

TrendsGal Questions & Answers

I want to know if this is scam because ive already placed my order and i need these items for engagement photos... I want to know if this is scam because ive already placed my order and i need these items for engagement photos...

Is it worth it? i am scared to order due to reviews but the prices are great. what do i do! Is it worth it? i am scared to order due to reviews but the prices are great. what do i do!

How long does it usually take to receive orders? How long does it usually take to receive orders?

Do you receive your orders Do you receive your orders

To people who have actually received stuff from here how long did to take for you to get it? To people who have actually received stuff from here how long did to take for you to get it?

Can’t see your question? Ask to get answers from the TrendsGal staff and other customers.

To people who have actually received stuff from here how long did to take for you to get it?