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Uniplaces Questions & Answers

137 reviews
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Here’s what consumers have asked with answers from Uniplaces staff and previous consumers.

7 questions answered
0% answered in 1 day
Question:

Hi, i am reading a lot of bad reviews of unipaces. so, i want to ask a question. will i have a contract with my room if i make a reservation?

Answer:

Do not do business with them. They will keep your money

By Cinthia M.
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Question:

What about uniplaces ?? can i rent an apartment with them?

Answer:

I do not recommend it. They took 512.00 from me and I could not cjeck in. Uniplaces kept my money and gave mw no credit. Unacceptable Custumer Service, if you come from USA like me. Unethical.

By Cinthia M.
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Question:

Hi when you are booking the room and it says for example you are paying to uniplace 250(rent)+50(booking fee or service charge), how much do you pay

Answer:

300 euros, which is definitely too much. Go try and find it elsewhere.

By Caron S.
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Question:

Is it safe to send you the money?

Answer:

SCAAAAAAAAAAAAM, Don't Pay Uniplaces. NO room, NO contract, NO refund. Don't trust. SCAAAAAAAAAAM.

By Fatemeh R.
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Question:

I been contacting you for 2 days about my prepaid accommodation certificate and i got no answer still. my booking id is 732035. can anyone help me?

Answer:

Hi Nizar, Thank you for contacting us. We can see that one of our colleagues have contacted you on October 5th. Did you received our email? Please make sure you also check your Spam folder. In case you need further assistance, please contact us again via customercare@uniplaces.com mentioning your booking ID and request. We'll be happy to help. Best regards, The Uniplaces Team

By Customer E.,
Question:

Answer:

Hello Istvan, You can always contact us through customercare@uniplaces.com. Our team is ready to help you 7 days a week. Warm wishes, Your Uniplaces Team

By Uniplaces T.,
Question:

Please contact me urgently!! we booked and payed a room in lisbon but we hear from another company that they also gave the room to somebody else.

Answer:

Hello Alexandra, We apologise for the late reply. We kindly ask you to write us an email to customercare@uniplaces.com, describing your experience so we can keep improving our service. Warm regards, Your Uniplaces Team

By Uniplaces T.,

Can’t see your question? Ask to get answers from the Uniplaces staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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