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Hi, If tickets bought on Viagogo turn out invalid on the day of the event, (i.e. entry is refused at the gate) do they provide a full refund? Thanks

asked by Engine B. on 11/13/16

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The link to download our purchased tickets is not working. Is it likely they will resend us the link to access our tickets? The concert is tomorrow
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I Purchased tickets to Harry Potter Play in Melbourne. The show is this coming Sunday - and still no ticket... How worried should i be?

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