THIS IS MY 5TH EMAIL TO YOU. MY NAME IS YVONNE HALES MY ID ORDER NUMBER IS 9153283 TICKETS FOR NICK CAVE AT O2 SEPT. AT THE TIME OF BOOKING YOU CHARGED MY AMEX TWICE. I HAVE REGISTERED THIS WITH AMEX AND EMAILED YOU EVERY DAY BUT YOU STILL REFUSE TO ACKNOWLEDGE MY EMAILS OR MORE IMPORTANTLY REFUND THE MONEY OWING TO ME. THIS IS BEYOND DISAPPOINTING AND I SHALL NOT LET THIS MATTER DROP. PLEASE REPLY TO
graham.hales@btinternet.com
