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Viagogo Questions & Answers
1,884
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Here’s what consumers have asked with answers from Viagogo staff and previous consumers.
84
questions answered
7%
answered in 1 day
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Question:
Why did i pay so much for my ticket to a concert in melbourne when another outlet sold them for so much less? i am appalled at your service. i would like a refund. i will never again use this site to buy tickets.
Question:
How much does it oat to sell tickets
Question:
I bought two tickets for kaiser chiefs and have been sent e-tickets only to download - are these valid for entry?
Question:
I have bought tickets this morning and i believed this to be face value price only to find out you have charged me almost double the price before your fee's. the gig is not yet a sell out and i feel i have being totally ripped off. you state that the tickets are non refundable but will sell them for me and i will still be out of pocket £90. will not be using viagogo again feel very cheated
Question:
Hi. i bought tickets to justin bieber concert in london. they send me that they will deliver my tickets at least 3 days before. can please somebody told me if anyone have any experiences? if tickets will come or could i just wait...
Question:
I have been mislead on ticket prices and would like a refund
Question:
I bought a ticket one month ago and it's not showing in my accounts ''purchases'' what should i do?
Question:
Dears, i need kindly your help, we tried to buy a tickets on monday 16.1., but we have received the informations that the payments were not accept - transaction was not succesfull . after that we were keeping to buy the tickets,because we wanted to get them for sure. after all trying we got the mails with information : the orders were not confirmed till we would send another informations about the owner of the card we did not send to you anything. so we thought that we didnt buy any tickets on monday 16.1.. but within the week the payments were succesfully send to your account. now we are badly suprised that so many orders were confirmed and the payments went to you. can you please check the situation and help me cancel all orders which went wrong by your side? i mean there was mistake on your side because we werent informated about the succes of buying the tickets at all. i think that you had got a problem with your website on monday 16.1. - so many people tried to buy a tickets fo u2 concert. because we were not informed about getting the tickets , we decided to buy the tickets for amsterdam u2 on 30.7. - we succesfully boght it yesterday ( order no 8860236, paid from the same card as others ) please cancel orders 8863574 - 769,66 , 8790307 - 765,55 , 8789558 - and return all our amounts to our account of owner. i think that its not our mistake, your website didnt work well at all, we did not have a chance to get to know our succes of buying the tickets. otherwise we have to postpone this matter to our bank and they will contact you as it was not clear transaction from your side. thank you in advance for reply and return the amounts as soon as possible. tereza rezacek .
Question:
I bought my ticket with viagogo but i want allready sell it, however i didn't received yet. can i sell my tickets and send it later to the buyer?? how this work????
Question:
I bought two tickets for the real madrid naples game on february 15. if a friend wants to join me is there a way to know if there is an extra ticket seating together?
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