Here’s what consumers have asked with answers from Viagogo staff and previous consumers.
Viagogo is not an authorised seller so nothing!
You won't see it. I haven't seen where ONE person has received their refund. I sold my tickets back in June and still waiting for refund. Today I found out they are sending my originally purchased tickets to ME. What the h** am I suppose to do with them. THEY told me in June, they sold them. Such an outrage that they could still be in business. Must be Monkey Business. Devastated.