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on 6/19/21Birth certificate from Louisiana order through VitalChek. VitalChek estimated 10-15 business days for delivery. I actually had it in hand on the 18th business using overnight UPS Air. If California is like Louisiana, the document is actually search for, found & shipped by a California governmental agency, not VitalChek. VitalChek's role is to accept payment & get your information to the right place. Ask VitalChek for a link through which you can query the governmental agency about the delay--still does not guarantee the governmental agency will respond--if the VitalChek's estimated delivery time has been exceeded.
In San Mateo County, California I needed a certified birth certificate for a passport. I went to the county clerk's office in person to get it. I called first and the nice ladies in the office said because I am a senior citizen the birth information is in a warehouse and it takes a couple of days. I returned in Wednesday but had to leave (to get a person out of Stanford Hospital) and returned Thursday. On Thursday the nice office ladies were able to provide my copy with the raised seal stamped into it. The San Mateo County Clerk is at 555 County Center 1st floor. Redwood City, CA 94063. Currently you may park in the parking structure and purchase parking with a credit or debit card after you enter your space number. You can select how long you plan to park. I entered one hour and the office we not very busy, a ten minute wait. 3/11/2022