Here’s what consumers have asked with answers from Woot! staff and previous consumers.
Only can contact through email. If you are looking to be tortured in return process it is comparable to waterboarding
They used to be good. But quite Woot after they were slow to respond and then basically told me to get lost. Said to call the manufacturer as they made the faulty item!
You' PAY alright! Return shipping fees and restocking fees. Save yourself the headache of a company with no customer service. They have the Monkey mascot for a reason.