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on 8/7/20I bought a $2500 PC from this company and had to RMA it after only having it for a month. After I got it back everything was fine for about 5 months and then the PC started randomly shutting down and XoticPC wanted 90 dollars just to send it back to them to have them fix it and another 60 to have them ship it back to me. So, 150 dollars later I receive my PC back from them only to find out they didn't fix the problem. I'm sure they'll want another 150 just to not fix it again. They only issue refunds to machines bought in the last 30 days. Steer clear of this company.
Read my review, they are absolutely incompetent. My experience was horrid, unprofessional and unresolved problems for five months