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Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
1-800-GET-LENS Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the ease of ordering and competitive pricing for contact lenses, often highlighting a smooth online experience and effective prescription verification. However, several reviews point to significant concerns regarding service delays, unexpected fees, and occasional issues with customer support. While many customers express satisfaction with the product quality, the frustration over communication and transparency in pricing suggests a need for improvement in these areas. Overall, the company demonstrates potential for customer loyalty but must address operational inefficiencies to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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They were very helpful. I had selected the wrong contact lens and they reached out and were able to help set it right. They arrived very fast. Will be using them again in the future
I ordered 2 box of contacts. The amount for each box was $60.24 plus $9.95 shipping. I was charged a total of $183.91. I am not sure why the extra $53.48 came from
Before ordering with this company completely reconsider. I ordered my contacts from them, and it's been over a month now, still nothing. After multiple phone conversations with them, being reassured my order was on the way. After all the waiting a few days ago they give me a store credit in the amount I paid instead of giving me my money back. Why would I want to continue doing business with a company who never gave me my first order? Feel robbed, lied to, and taken advantage of. Save yourself the headache, if you have another means of getting contacts, do it. These people are thieves. Also I'm not uploading but I do have ALL my information.
One line processing was good, and the delivery time was great
My contact were ordered on time and exactly what I needed
The title says it all! I checked other prices and I got these lens for a GREAT price!
It was really easy to order my contacts through them.
We had a few hiccups but got everything figured out. So I would buy from them again
Shipping and arrival were much.slower than forecasted.
Great experience! I received my lenses in less than 2 weeks and they were the cheapest price compared to other retailers. Highly recommend
I sometimes forget that I have this order and then when it comes in I am truly happy because I almost run out of my contacts. Whoever thought of 1-800 contact was a genius at least to me.
Hard to get rebate. Ultimately easy to search. Ambiguous pricing.
It was very easy to order and navigate through the site. The delivery was very quick as well. Less than a week.
Good service took kind of long to receive but I finally got them
They tell you that there is a rebate but don't give you any rebate info! Very disappointed with this company.
I am highly pleased with the kind customer service agents and quality products at discounted prices. Highly recommend!
Ordering was easy. I would have liked to have been able to choose expedited shipping though.
My reorder from the last Doctor's script was easy and fast. Thank you so very much for the assistance.
It's always easy to order with them! They make everything very accessible and are quick to make sure you can see again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members