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Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
1-800-GET-LENS Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the ease of ordering and competitive pricing for contact lenses, often highlighting a smooth online experience and effective prescription verification. However, several reviews point to significant concerns regarding service delays, unexpected fees, and occasional issues with customer support. While many customers express satisfaction with the product quality, the frustration over communication and transparency in pricing suggests a need for improvement in these areas. Overall, the company demonstrates potential for customer loyalty but must address operational inefficiencies to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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Ordering contact lenses online was a smooth and hassle-free experience. The website was easy to navigate, with clear product descriptions, pricing, and prescription entry fields. Uploading my prescription was quick, and I appreciated the option to have it verified directly with my eye doctor. I received order confirmation immediately, along with timely updates on shipping status. The lenses arrived earlier than expected, securely packaged and exactly as ordered. The convenience, competitive pricing, and reliable service made the entire process efficient and stress-free—I'll definitely use the site again for future orders.
Contacts did not arrive on the promised date. The order should have been processed earlier in order to arrive on the promised date.
Good, fast experience. My only qualm is the link for the rebate isn't working.
Saved me when I was desperate for contacts! Thank you guys!
I ordered the lens based on price and 3-5 day shipping promise. When i purchased the lens the shipping changed to possibly two weeks until I would receive the lens. I am going to use another lens company in the future.
It's so freaking weird they have an ad casting a feminine dude. What a shame.
But I had a good experience with this purchase. The product arrived on time, exactly as described.
Was very easy to order and great customer service. I had to call to check on my order and they were very kind and sent me my tracking and told me they'd be there Friday and they showed up Friday
I ordered these in April and just recieved at the end of May. Luckily recieved package but would not like it to take nearly as long.
Great experience. Fast shipping. Good prices. Definitely will order from them again
Just a click of a button and my contacts were on my doorstep. I was able to get my prescription with one of the physicians on line and from there was able to submit my prescription to receive my contacts
Lenses were delayed. I had to wear glasses for almost 2 weeks because of the delay. Not happy.
The whole experience was fast and easy. Highly recommend to other clients.
Was satisfied that order was delivered on time. I love that I can wear them when I don't feel like wearing my glasses.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members