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From the business
Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
1-800-GET-LENS Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the ease of ordering and competitive pricing for contact lenses, often highlighting a smooth online experience and effective prescription verification. However, several reviews point to significant concerns regarding service delays, unexpected fees, and occasional issues with customer support. While many customers express satisfaction with the product quality, the frustration over communication and transparency in pricing suggests a need for improvement in these areas. Overall, the company demonstrates potential for customer loyalty but must address operational inefficiencies to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great experience... always is. The quick arrivals are a plus
Thanks for getting him here so quickly! I was very happy to get them.
I ordered the wrong right contact, but Get Lens checked with my eye doctor and got it straightened out.
Super fast shipping. They were helpful when I accidentally entered the wrong script
As of the writing on this I got 8 pair (4 each eye) and saved a ton of money. I also have a mail in rebate that I just mailed off.
I haven't used my contavts yet My husband placed the order for me and only ordered the Left eye ones.
Great price. Fast shipping. Will order again. Lens are good.
The experience was fine. It was easy to upload my prescription and order new contacts. There was a delay as they were not in stock, the only reason I gave them 4 stars.
Slow as hell. Even my doctor had these in stock. Your communication was decent, but glad I had extras. I travel with these so keeping stock is very important to me. I
As expected, much cheaper and faster to get to my doorstep after ordering.
Thrilled with the overall ultimate price of contacts; just didn't see the cheaper prices involved a mail-in rebate and would be given back in the form of a Visa. Would have made the same purchase anyway, just a bit of extra work. Way cheaper than my eye doctors though!
Easy from start to finish. Googled Get Lens, entered prescription info, chose how many lenses I wanted to purchase and had my contacts within the week!
Even though I had to wait an extra week or two to receive my order, it was worth the wait. I really appreciate the discounted price for my contacts and plan on reordering in the future with this company.
Good customer service.and communication but need to be more transparent on.what the costs will be
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members