Overview
1stDibs has a rating of 4.5 stars from 987 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1stDibs most frequently mention customer service, good experience and free shipping. 1stDibs ranks 14th among Home Decor sites.
Website is a challenge otherwise until i see the product i cannot say more.
Art to suit every taste and budget and easy to follow instructions. Pleased that there are occasional promo codes like the one I used today that offers free shipping!
Seller has been very responsive and submitting order was easy.
OK so far, I'll be able to comment further if all goes well. So far so good
Let's see how things progress. I will rate you at that point.
I didn't receive the order yet so far placing he order was great!?
I have asked repeatedly for resolution on the FREESHIP discount - with no answer. I've puchase over $30K in paintings. As I indicated to Ryan on chat - the Seller needed for me to complete the sale. I don't blame them. Please apply the $200 credit to this transaction
Good methods for sorting and marking favorites. Reviews and comments of sellers are appreciated.
Thank You For Your Review, Cinda!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
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Evan worked with me closely throughout the entire process and made this one of my most gratifying shopping experiences ever. This is my new home for furniture!
Alberto at 1stDibs has been wonderful in communicating to me a special order.
Thank You For Your Review, Donna!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
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After looking at numerous Diamond Rings on the website for an anniversary present for my wife, we placed an offer. The offer include normal data such as name address credit card number etc. We placed the offer and were told we needed to provide a copy of a government ID to continue the transaction. I enquired through email as to why. No answer for 3 days, there is no telephone number I can find to call and speak with someone, Finally I found a option to chat with someone who told me my transaction had been flagged I asked why, he did not know but they had to have my ID. I said why you have a valid card and I know this as you have a pending charge against it. Still needed my ID, what do you do with it I asked, we delete it, how do I know, trust us I was told. Never tried so hard to buy a ring in my life. Not giving and ID to a company I should "trust" who already has funds in hand. No reason for this I can think of and I do a lot of transactions. I would avoid this site and doing business with them as I find there practices questionable.
Respectful and flexible negotiation for pricing. I'm looking forward to receiving the pendant.
I have purchase several things on 1st Dibs and it has always been a great experience. I find the website easy to use and their inventory is extraordinary.
Well the original order was canceled and I was not notified so I have had to reorder and pay for expideted shipping to ensure I get the package on time now.
Worst buying experience of my life. I would have lost over USD $4000 if it had not been for my bank processing a chargeback. The seller stopped responding when I flagged that the item was not as described, then 1stDibs ignored me for weeks until they realised I'd got my money back. Then they hassled me non-stop to send the item back, which I did, but I kind of wish I'd kept it because they're so so terrible.
DO NOT BUY FROM 1STDIBS!
Pleased to this point. Hoping to receive requested information regarding purchase I submitted yesterday? Irregardless, am excited and looking forward to receiving "my" new painting!
Very helpful with chat. Got everything resolved. Everything went smoothly.
Thank You For Your Review, Marlene!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
This Seller has rare and interesting merchandise. He is excellent, and very responsive. 1stDIBS website is simple to use. It makes for a relaxed and comfortable shopping experience. Thank you,
Thank You For Your Review!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on Sitejabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
1stDibs
First time at this. I think I am buying 2 chairs...maybe if the offer is accepted. Pretty sure 4 day shipping is not gonna happen. At any rate if this goes well, I will need more furniture. Thanks
Great assortment & prices, plus easy & quick purchase process
Thank You For Your Review, Alyson!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank You For Your Review, Jean!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,