Overview
1stDibs has a rating of 4.6 stars from 472 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1stDibs most frequently mention customer service, good experience and free shipping. 1stDibs ranks 14th among Home Decor sites.
Exquisite, authentic one-of-a-kind items. Reasonable sellers. Exceptional, personalized customer service. I feel a sense of safety and comfort with every purchase, confident my expectations are sure to be met.
No comment you need a long long comment and i have no time to do
So far your services is of quite high standard so finger crossed
Thank You For Your Review, Michelle!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
Am a bit weary ofyour site had research and look at reviews but all seems ok
Fantastic inventory, great prices, and SUPER bidding process with flexibility to make offers and include a message to seller. LOVE that!
I don't know yet. Let's see if you deliver. I am just trying to see if this platform works
Thank You For Your Review, Johnny!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
A piece arrived with a big crack down the middle. It had cost me $3000. I refused to accept this piece from the shipper. 1stDibs did an investigation and told me it was my fault because the original photos had shown a line in the table even though it wasn't an actual crack and nowhere in the description was a crack indicated.
I won this desk at auction but couldn't complete purchase on the app — I kept getting an error message. Now I have succeeded in paying for it on the website, but instead of saying I paid for the action I won, it says I've made on offer to the vendor! I've had several smooth transactions with 1st Dibs before, but this one is riddled with glitches for some reason.
Easy communication with seller. And when I had a glitch with payment because of an expired credit card saved in my 1st Dibs account, I had EXCELLENT help from a 1st dibs customer service advisor. I expect to be equally happy with my purchase.
Very nice company to deal with. Can't wait for my client to receive the chairs. Allyson Terry - Cote Jardin Antiques, Washington DC
I love the variety and quality!st Dibs offers however! And this is important! While reading and reviewing images and dimensions info etc. the seller had sent me all of a sudden, the photos and the history of many (not all, oddly) of our messages back and forth vanished. As in NOT available, not showing up in the messages area, maddening.
Buy From Trusted Sellers
We only list pieces from professional sellers who are thoroughly vetted by our experts to ensure the integrity of their listings and the quality of their service.
Enjoy Exceptional Support
Our dedicated specialists will answer your questions and assist with order-related needs.
Make an Offer
Purchase immediately or negotiate a price, then checkout securely with a credit card, PayPal account or wire transfer.
Shop With Confidence
If your item arrives not as described, we’ll work with you and the seller to make it right.
- Visit Website
- New York, NY
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank You For Your Review!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on Sitejabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
1stDibs