1stDibs has a rating of 4.6 stars from 473 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1stDibs most frequently mention customer service, good experience and free shipping. 1stDibs ranks 14th among Home Decor sites.
Seller was very communicative. Can't wait to receive the ring
When a Charged is expired, why don't you set up a screen that automatically allows you to edit the exp date. Only logical since you already know to not accept the card due to expired date.
Truthfully, I haven't had a customer experience this bad since I shopped on the Chinese website of "StyleWe" which used bait-and-switch techniques to commit outright fraud and theft. I associated this level of fraud and deception with Chinese business culture. So, I have to ask: IS THIS WEBSITE BASED IN CHINA? Is 1stDibs a subsidiary of a Chinese corporation? I bought a $3100 chair from a scammer that I first met on 1stDibs. He invited me to look at his antiques website. I tried to report his scamming to 1stDibs and THEY COULD HAVE CARED LESS. He's still advertising on 1stDibs the same product that I had paid $3100 for. 1stDibs representatives just laughed and couldn't be bothered to respond.
Website is extremely efficient and easy to navigate. Sellers are top notch professionals. I have a lot of trust in 1st Dibs!
Challenging to get my resale registered. Apparently, 2 different people on the 1st Dibs team working on my account...and one person didn't seem to know what the other was doing.
Love them best website for Fashion and Art. And they are so nice and super fast shipment, and they will help you with anything, put stuff on hold for you just ask them. They will do that for you :)
I've made purchases from this seller before. I like their offerings and service. 1stDibs makes it easy to find artwork from this seller.
Smooth. I think this is my first purchase. So far so good.
Answer: Thank you for your inquiry! You can contact us Monday - Friday from 4am - 6pm ET, & Saturday - Sunday from 9am - 6pm ET. Our dedicated specialists are available via live chat (fastest response), email, and phone to help with answering your questions and assisting with any other concerns. Please kindly see this link attached for our direct to contact us: https://www.1stdibs.com/contact/ Kind Regards, 1stDibs
Answer: It's a real company. But as I have learned by experience their policies and buyer protection are a scam. They mark up prices and sell high. You over spend and no way to get a refund. I'm highly disappointed in their ethics. Don't buy, look elsewhere.
Answer: None all experience has been negative, it seems to be full of fraudulent activity
Hi There Susan,
I'm so glad to hear you found such a unique chandelier on the site! I see where you reached out to us with two separate emails, this definitely caused that confusion. I'm glad it took less than 3 days to get that sorted out on our end! I am sending a promo code your way to the email address on file to apologize for the delays!
Warmly,
1stdibs Client Services