1stDibs has a rating of 4.6 stars from 472 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1stDibs most frequently mention customer service, good experience and free shipping. 1stDibs ranks 14th among Home Decor sites.
I've ordered several items from 1stDibs and it's always
Professional and the vendors have been exceptional to deal with.
I was impressed how smoothly your site functions! It is laid out well with helpful functions. Thank You
Shipping is way too expensive and unable to complete order on phone or iPad or computer until today.
Swift and easy shopping experience. Would be great if taxes on international shipping could be shown at checkout.
I'LL BE WAITING FOR THE DEALER RESPONSE. I HOPE IT WILL BE SOONER.
IT WAS EASY AND FAST TO BUY WITH YOU
THANKS!
Everything seems clear and transparent. I am excited to make my first purchase on 1st Dibs and feel comfortable doing so!
Easy peasy! I contacted the seller, they got right back with me and had everything wrapped up right away! Many thanks!
Answer: Thank you for your inquiry! You can contact us Monday - Friday from 4am - 6pm ET, & Saturday - Sunday from 9am - 6pm ET. Our dedicated specialists are available via live chat (fastest response), email, and phone to help with answering your questions and assisting with any other concerns. Please kindly see this link attached for our direct to contact us: https://www.1stdibs.com/contact/ Kind Regards, 1stDibs
Answer: It's a real company. But as I have learned by experience their policies and buyer protection are a scam. They mark up prices and sell high. You over spend and no way to get a refund. I'm highly disappointed in their ethics. Don't buy, look elsewhere.
Answer: None all experience has been negative, it seems to be full of fraudulent activity
Hello Jan,
We Appreciate Your Feedback and thank you for leaving a review on Sitejabber. We're sorry to hear your experience did not meet expectations and that you were unsatisfied with the shipping quotes we had available. Unfortunately, the shipping quote offered to you is the best rate we can offer for In-home delivery shipping. We seek our quotes from our list of Carriers and we provide the best quote we can obtain. We offer two levels of service for freight shipping, front door freight and white glove (in Home delivery). In-home delivery was selected for this order and should you require any further assistance or suppor we have our chat, email, and phone team on standby to assist you with any of your concerns.
Best Wishes,
Michaela
1stDibs