business logo of 1stDibs

1stDibs

Overview

1stDibs has a rating of 4.6 stars from 472 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1stDibs most frequently mention customer service, good experience and free shipping. 1stDibs ranks 14th among Home Decor sites.

service
41
value
36
shipping
37
returns
31
quality
30
This company responds to reviews on average within 2 days
+51
How would you rate 1stDibs?
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Austria
1 review
0 helpful votes
Follow Franz S.
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One of the sellers first accepted my price and the revoked the thing.
Very unpleasant but probably human.

Date of experience: April 29, 2024
Texas
1 review
1 helpful vote
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I've ordered several items from 1stDibs and it's always
Professional and the vendors have been exceptional to deal with.

Date of experience: December 12, 2023
Illinois
1 review
0 helpful votes
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I was impressed how smoothly your site functions!
February 8, 2024

I was impressed how smoothly your site functions! It is laid out well with helpful functions. Thank You

Date of experience: February 8, 2024
Florida
1 review
0 helpful votes
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In the past you have had an email address Googls has. It is not now or ever mine. Please be sure *******@cfl.rr.com is correct one.

Date of experience: May 1, 2024
Texas
1 review
0 helpful votes
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Shipping is way too expensive and unable to complete order on phone or iPad or computer until today.

Date of experience: January 8, 2024
Customer S. 1stDibs Rep
over a year old

Hello Jan,

We Appreciate Your Feedback and thank you for leaving a review on Sitejabber. We're sorry to hear your experience did not meet expectations and that you were unsatisfied with the shipping quotes we had available. Unfortunately, the shipping quote offered to you is the best rate we can offer for In-home delivery shipping. We seek our quotes from our list of Carriers and we provide the best quote we can obtain. We offer two levels of service for freight shipping, front door freight and white glove (in Home delivery). In-home delivery was selected for this order and should you require any further assistance or suppor we have our chat, email, and phone team on standby to assist you with any of your concerns.

Best Wishes,
Michaela

1stDibs

Netherlands
1 review
0 helpful votes
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Swift and easy shopping experience
December 18, 2023

Swift and easy shopping experience. Would be great if taxes on international shipping could be shown at checkout.

Date of experience: December 18, 2023
New York
2 reviews
0 helpful votes
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Easy transactions, great communication, fantastic items from around the world!

Date of experience: June 21, 2024
West Virginia
1 review
0 helpful votes
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I'LL BE WAITING FOR THE DEALER RESPONSE
June 17, 2024

I'LL BE WAITING FOR THE DEALER RESPONSE. I HOPE IT WILL BE SOONER.
IT WAS EASY AND FAST TO BUY WITH YOU
THANKS!

Date of experience: June 7, 2024
California
1 review
0 helpful votes
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Everything seems clear and transparent
January 6, 2024

Everything seems clear and transparent. I am excited to make my first purchase on 1st Dibs and feel comfortable doing so!

Date of experience: January 6, 2024
Florida
1 review
0 helpful votes
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Easy peasy!
December 13, 2023

Easy peasy! I contacted the seller, they got right back with me and had everything wrapped up right away! Many thanks!

Date of experience: December 13, 2023