Overview
1stDibs has a rating of 4.6 stars from 472 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1stDibs most frequently mention customer service, good experience and free shipping. 1stDibs ranks 14th among Home Decor sites.
Took some time to learn the website, but once understood it works well. First seller I have worked with, but was responsive and helpful with my inquiries.
The selection of excellent art pieces on this site are outstanding. The process of purchasing has always worked well and the purchases were as represented.
Very smooth and easy to navigate. Arrived quickly in good condition. What else can I say?
Easy to navigate and easy to understand the process. I especially like the extensive pick-up or delivery options as well as the additional request section.
Thank You For Your Review, Abigail!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
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I've made several purchases now. Most offerings are well photographed, documented, and include all the details I want. Offers and transactions are easy.
Thank You For Your Review
We're so glad you enjoyed shopping at 1stDibs and shared your experience on Sitejabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
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1stDibs
Bidding was easy, Little confused about the "free shipping". When the customer is excited to find something they have been looking for the last 6 mo. The free shipping doesn't encourage you to read fine print. It pulls you into bid. After you make a purchase under $500 and realize you do not qualify for free shipping it's too late to back out of your purchase. The charge for my shipping was fine, but if I had purchased a heavy sculpture or something super delicate that required special shipping instructions resulting in extraordinary fees exceeding the cost of my item, I would have been unable to back out of the sale. I am not one who could spend $500 or more on a piece, but I still am enamored with many artists and their works. Thank you for the opportunity to share my thoughts. This is my first purchase with 1st Dibs and so far I am 99.5% thrilled.
1stDibs is ALWAYS the best! Ia've been a buyer for several years and have never had one problem. They stay on top of every order and make sure that the buyer is happy. 1stDibs is a pleasure to deal with!
Many of my favorite paintings and drawings have been purchased on 1stDibs. My Nº 1 go-to online shopping for art.
Thank You For Your Review, John!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
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Everything was fine, but there was some confusion on the cost of shipping. It did get straightened out.
Thank You For Your Review, Alan!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
Seller was very prompt in contacting me. Your web site is fabulous with many items which I would love to purchase, if the stock market improves.
Thank You For Your Review, Catherine!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
Technical difficulties all afternoon. Your website should not lock into old data during sale. When payment appeared an old address appeared next to PayPal logo which was updated on your site and no longer on PayPal website, and change was not accepted so the next screen would not update. The order canceled. It now worked 7 hrs later.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank You For Your Review
We're so glad you enjoyed shopping at 1stDibs and shared your experience on Sitejabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
1stDibs