business logo of 1stDibs

1stDibs

Overview

1stDibs has a rating of 4.6 stars from 472 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1stDibs most frequently mention customer service, good experience and free shipping. 1stDibs ranks 14th among Home Decor sites.

service
41
value
36
shipping
37
returns
31
quality
30
This company responds to reviews on average within 2 days
+51
How would you rate 1stDibs?
grey star
grey star
grey star
grey star
grey star
France
1 review
0 helpful votes
Follow Roger B.
Unfollow Roger B.
Send Message
Share Review
Report Review

Great selection of everything from a crystal match box to a 5 metre stuffed crocodile. The bidding and communication process is simple and intuitive. But do be cautious about shipping expenses which are sometimes just a bit crazy.

Date of experience: May 7, 2024
Wisconsin
1 review
0 helpful votes
Follow CELIA W.
Unfollow CELIA W.
Send Message
Share Review
Report Review

Love 1st Dibs!
August 12, 2024

Everything on 1st Dibs site is beautiful...and I've had excellent experiences with receiving the items I've purchased.

Date of experience: August 2, 2024
Customer S. 1stDibs Rep
6 months ago

Thank You For Your Review
We're so glad you enjoyed shopping at 1stDibs and shared your experience on Sitejabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,
1stDibs

Canada
1 review
0 helpful votes
Follow Andrew A.
Unfollow Andrew A.
Send Message
Share Review
Report Review

Never received a pendant approx
August 28, 2024

Never received a pendant approx. #4,000) UPS never delivered, showed fake photos of my address of a home and I live in a condo. Never want delivery by UPS

1stDibs attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 18, 2024
Alabama
1 review
0 helpful votes
Follow Juan O.
Unfollow Juan O.
Send Message
Share Review
Report Review

I am an avid fan of 1stDibs
September 3, 2024

I am an avid fan of 1stDibs. I've been looking for a brown bag with character. I imagine if the bag could talk there would be fabulous stories told.

Date of experience: August 24, 2024
Customer S. 1stDibs Rep
3 months ago

Thank You For Your Review, Juan!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Wisconsin
1 review
0 helpful votes
Follow Mark J.
Unfollow Mark J.
Send Message
Share Review
Report Review

I'm a huge fan of 1st Dibs and this is yet another example of what a wonderful service y'all provide connecting buyers with wonderful sellers.

Thank you,

Mark

Date of experience: July 8, 2024
Customer S. 1stDibs Rep
6 months ago

Thank You For Your Review
We're so glad you enjoyed shopping at 1stDibs and shared your experience on Sitejabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,
1stDibs

New York
1 review
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Send Message
Share Review
Report Review

Very easy to scroll and see images; great imaging. Delivery time not available but I can deal with that.

Date of experience: August 5, 2024
Customer S. 1stDibs Rep
3 months ago

Thank You For Your Review, Michael!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

New Jersey
1 review
0 helpful votes
Follow Geri B.
Unfollow Geri B.
Send Message
Share Review
Report Review

Angel Coral
August 7, 2024

I bid on an amazing vintage coral ring and won! I was so surprised. It was a gift for my daughters 36 Birthday.

Date of experience: July 28, 2024
Colorado
1 review
0 helpful votes
Follow Angela L.
Unfollow Angela L.
Send Message
Share Review
Report Review

Exciting items; hoping seller accepts my offer
August 14, 2024

Exciting items; hoping seller accepts my offer. Buying options seem easy and I love the free shipping promo!

Date of experience: August 4, 2024
Customer S. 1stDibs Rep
3 months ago

Thank You For Your Review, Angela!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

GB
1 review
0 helpful votes
Follow Gary N.
Unfollow Gary N.
Send Message
Share Review
Report Review

I have spent about an hour trying to buy this item. Two agents have failed to resolve the issue. In the long run I have had to use my wife's card and email address to buy this (same account as mine) because your arcane online system was impossible to negotiate

1stDibs attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 10, 2024
Michigan
2 reviews
0 helpful votes
Follow Louis W.
Unfollow Louis W.
Send Message
Share Review
Report Review

Excellent shopping experience
August 8, 2024

Excellent shopping experience. Easy to search, informative descriptions, sound assurance of originality of artwork.

Date of experience: July 29, 2024
Customer S. 1stDibs Rep
3 months ago

Thank You For Your Review, Louis!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,