• 99designs

99designs

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Overview

99designs has a rating of 2.4 stars from 410 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about 99designs most frequently mention contest holder, graphic designer, and current quality problems. 99designs ranks 579th among Graphic Design sites.

  • Service
    43
  • Value
    43
  • Shipping
    20
  • Returns
    22
  • Quality
    44

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
38
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How would you rate 99designs?
Top Positive Review

“The only place for quality, original designs”

Tricia R.
3/22/19

When we start a new company or concept, 99designs is the only place we go for design work. We can put our concept out to hundreds of designers at once and whittle down to what we like. Many of these designers have incredibly original and inventive designs. We like being able to "tweak" designs as we narrow down, and always are more than satisfied with the end results. The timeframe is perfect for us - giving us time to make a decision while not feeling the process becomes "stale". And, customer support with 99designs, in my opinion, is TOP-NOTCH. Contacting me when needed but not pushing anything. If I have questions, I get answers quickly and professionally. Highly recommend!

Top Critical Review

“Poor 99designs support team”

Ovais A.
10/16/24

My designer level has dropped, but my graphic design skills are still strong, and my communication has improved, which makes clients happy with my designs, I already have many art school certifications. I have been a talented designer for 12 years. However there are still empty slots on the project browser, and they have stopped working on limited to 15 contests. 99designs is not a good platform for them.

Reviews (410)

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Reviews that mention popular keywords

customer service (24)
Thumbnail of user donnab560
1 review
0 helpful votes
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April 6th, 2019

Excellent choice of designs & very happy with the outcome. Thank you to all that submitted entries!

Thumbnail of user deepals
1 review
3 helpful votes
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November 4th, 2016

Great Team of Designers. Very easy to work with.
Recommended!

Thumbnail of user stevef13
3 reviews
20 helpful votes
  • Send Message
May 17th, 2012

Pathetic experience: S will never use this website again:@

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From the business

99designs is the global creative platform that makes it easy for designers + clients to work together to create designs they love.

Business History

Founded in 2008, 99designs has grown from a small, online forum into a global community of talented designers that is now the go-to creative solution for businesses, agencies and individuals. We are headquartered in Melbourne, Australia with operations in Oakland, California and Berlin, Germany.

Company Representative

Thumbnail of user charlies53
Support T.
Support Staff
Typically does not respond to reviews
We are your friendly 99designs customer support staff. If you have any questions, or require service, please get in contact with us, or head over to our support page (99designs.com/contact) and we'll be happy to assist!

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