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Here’s what consumers have asked with answers from 99designs staff and previous consumers.
Just give it a try. Express your rough ideas you might have, say what is unique about your company and be open for the questions which may come from the designers.
Copyright and Trademark are done outside of this site, at the appropriate US Government agency with jurisdiction over these two actions. Look there, google it, I did. I had a ebook cover designed. I did find out, after I started, that I was obligated to pay more money for the images the designer used to make my design (stock photos, off the web) This added 50.00 to my design cost, which was then 250.00 overall, not bad as I'd budgeted 300.00 for a good, professionally designed cover. You work with your designers (many at first then 6 finalists). You'll find a range of abilities and experience. Many will be slow or even unresponsive, a few out of their depth, and a few will have skills that can produce a great cover. Find them, work closely with them, chose them as your finalists, then push them all to improve their designs. If you've chosen wisely (yeah, Indy) the designers will listen, alter their design and ask for more feedback. Its give and take, not give and you passively receive. The better you are at looking, saying what you like and don't like, the better image you'll get.
Hi Samuel, Thank you for your question. Drop us an email at support@99designs.com and someone will be glad to walk you through our process. We hope to hear from you soon! - 99designs
Getting a refund is an option you choose at the start of a contest. If you forgo this option, you may attract more designers (because they can be certain you will pay somebody for a design). If you choose the path with a refund, you only guarantee payment at the second stage where you choose finalists. If you don't select any finalists to work with, you can cancel the contest and get a refund.
Hi Ernest, Thank you for the question!:) While we require payment to be done prior to launching your design contest, we do offer a 100% money-back guarantee, no questions asked. Simply call us before you decide to guarantee your contest or move yourself into the final round. More information can be found here: https://support.99designs.com/hc/en-us/articles/204108729 There are a few instances you will not be eligible for a refund: - Once you decide to continue working with up to 6 finalists, you waive your right to a refund -If you "guarantee" your contest when you launch (under Contest Options), you will not be eligible for a refund as well. Keep in mind this option has to be manually "ticked" - You must call within 60 days of launching your contest I hope this helps and if you have any further questions, please reach out to our Customer Support team at: https://support.99designs.com/hc/en-us/requests/new so we can respond to your inquiries at a more timely manner. Sincerely, Jerlyn from 99designs
They are not suspending anyone! If you stole logos from the internet and you post them in a contest, be sure you get your account banned! Mohamed and Prabir!
Hi Q, Its ben so long I can't even remember - from memory I think 99 Design asked me to write review about their site not the individual designer.
It is a guinine site and you can freely give them any details they want from you.
Hi Cecilia, We offer a 100% money-back guarantee within 60 days of payment on all contests. There are a few exclusions to this policy, which you can read about here: https://support.99designs.com/hc/en-us/articles/204108729
ST. These are their OWN profiles, real designers don't take away monye like that.
