Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Prima is a good sheet metal machines manufacturer.
I have buy some machines from them, including press brake, cnc shearing machine, cnc fiber laser cutting machine, some press machines, ironworker, rolling machines. Very good quality, and help me make a lot of Money.
Hey everyone, i never had such a bad experiance as with this guys. Do not trust them. I ordered Torry Burch flats which i never got, but i was charged for my order. When i send an e-mail for help they answer me that it is not their responsibiltis to follow up. Stilling money - this is how this bussines work.
Be aware that if you have any dispute on Alibaba, it will be resolved in Chinese side favor only.
It is not like Ebay where the customer may have real dispute. I have bee using Alibaba and Alexpress for many years and I had 2 disputes. One time the product did not worked and second time I did not get the products. Both time Alibaba denied the money back.
The Hebrew keyboard cover for my MacBook Pro 13" is precisely what I needed, to be able to write not only in English. Ms. Rita, the Sales Director of Shenzhen HRH Technology Co., resolved a small misunderstanding at the beginning stage with professionalism, efficiency and courtesy, so I am very satisfied with the keyboard cover that I ordered and with the excellent service that I got. Thank you very much!
Using Alibaba.com I saved time and money and received the product fast and with good qualty. At the same time I think this succesful transaction was based on high professionalism of the seller/supplier.
Nikolay (Moscow)
I used alibaba.com to find a particular kind of barcode reader. Using the simple search tools, I quickly located the OEM and verified that the current product has the spec I required. Now, the only strange issue is that the OEM has wholesale and short-sale pages. This was confusing, because one page enforces minimum order quantities, but the other page did not, for the same product. Once I understood this, the order was very simple to complete. Although previous orders from China OEMs have been delivered to USA in 10-14 days, this shipment took 22 days! Luckily I am very patient and trusted the OEM, China Post, DHL, and the US Postal Service. The shipment arrived and I immediately tested the products, and found them to be in perfect condition.
Under difficult circumstances with covid-19 i received the test order very quickly. Very satisfied with the friendly customer service and handling of my order. They are really helpful with all my questions. Keep it up!
As this was my first order at alibaba.com it was great experience when the supplier mistakenly partially delivered alibaba.com settled the matter fairly between parties. That gave me peace of mind and I am looking forward shopping as an entrepreneur as well as an individual. Luving it.
The best company I have ever worked with. The parts are perfect Thank you I have ordered from other company's before and could never get it right. Melisa worked with me and made sure I was going to receive the correct part and I did.
No stars. I ordered $300 worth of dresses and clothing. They were completely cheap versions of the pictures. I returned the items and one package was a wrong address. The address on the package was a fake one. No way to return it. I've tried everything to get a simple address. I just don't want it. Its very very frustrating. My other package was lost. They are aweful.don't ever shop alibaba.!
Tip for consumers:
Never shop alibaba
I was a bit skeptical to order from Alibaba at first but I met an amazing seller who explained everything and walked me through the process. My order shipped the day I ordered and I recieved it 3 days later. Great first time experience. I wll definitely order again!
The supplier Grace is very nice and professional the deal goes very smooth even though small qty given. The dissapointment is when we tried to use our credit card for payment several times keeep failing... so we choose to pay by bank transfer with higher charges..
I am very satisfied with the quality of this product, the service from Heilongjiang Yousi Trade Co., Ltd especially from my helper agent Mrs. Jessica Chen
I highly recommend and once I sell I will re-order
Craig Beifus
Funyards Australia
funyards.com.au
*******@funyards.com.au
I was extremely pleased with the extra oral suction machine that I received in less than a month. It was very solid and beautiful. The machine purchased from Zhengzhou Kongsin DentalCo., Ltd. is a very high quality. It runs at 60 decibels, delivers at 1000 watts of power and has a flow of 4,000 L/min. It uses the Hepa filters and has UV light. It is excellent. Peter Fu was excellent in responding to me and assisting me. Companies in the U.S. were estimating shipping times at 3-4 months. I am very pleased and would highly recommend this product.
Tip for consumers:
The specifications for this product are excellent. The product is a very high quality.
Products used:
Extraoral suction used by dentists
I requested a track belt chassis with two powerful dc motors from Zhoqe Machinery. I asked them to supply the goods in 10 days (2800 usd) the company sent me the track belt with no motors after about 45 days (not 10 days). I placed a compaint in Alibaba who closed the complaint and rejected my request claiming that there is no proof... they are all scam including Alibaba. Do not deal with these comapnies. They know that they can easily steal your money.
Company name: Shijiazhuang Zhoqe Machinery Manufacturing Co., Ltd.
I am very pleased with the BEAUTIFUL earrings, I asked this company, to create. They are PERFECT and exactly what I was looking for. Charlene is the woman I was working with, she helped me from start to finish, Charlene made things so easy for me as I am new at this. The products I received were outstanding in every way and the prices were more than, reasonable. Quality work, quality product and they packaged each set of earrings on their own little holder. When I need more product, I will definitely be using this company. Alibaba is awesome as well. I felt safe, protected and did not need to worry. I've said, Alibaba is to China, what Amazon is to the USA. Than you Alibaba for watching out for the customers concerns. Danette R. USA
I have bought a few things from this site. Some with great results and some so so.
I had a dispute with one of the suppliers and we resolved it directly and he deposited a refund to me via paypal so I released his funds from AliExpress. On another purchase from a different supplier I placed and paid for my order but the the supplier came back with a stipulation that there was a no return no rfund on the product once it was shipped so I cancelled my order before it was shipped and I got a refund put back on my credit card in about 3 weeks unfortunately because of the currency exchanges I lost about $200.00 but did get the full refund put through. I am now in a dispute with a cell phone company through AliExpress as the phone I ordered doesn't work on North American networks even though they claimed it did. If I can't resolve this through AliExpress I plan on having VISA refund my money. I'm wondering if anyone out there has tried to get a refund this way and if they were successful.
We purchased automatic printing machine from Dstar Machine in 2015 and some other printing machine in the next years. They did have very professional sales team and satisfied quality, delivery. It's very convenient and easy communication with them. Very good!
I have used Alibaba in past times purely to search new products and factories, but now with COVID and no travel I have started using Alibaba to source and purchase. Has been easy to use and works very effectively. This will save me a lot of time and money in the future as I will not need to travel so often for sourcing as this is a very simple and effective way to do it without direct factory visits.
I found the item that I was looking everywhere in alibaba.com. If it werent for alibaba.com, I dont know where to purchase my requirement. Other items here are also great. I like to purchase again new items at alibaba.com soon.
I sercah Alibaba, and find a good supplier, it's called Coditeck.
They provide me very good products with very reasonable price.
It's about Thermal Transfer Ribbon and Priner, Scanner, Wash care label. Company.
Their website is www.coditeck.com, email: *******@coditeck.com
If you told them that you find them on sitejabber, then they will give you special discount.
I made a positive experiences on Alibaba! I ordered from several companys and never got scammed!
A Company named: Jining Eagle Trade International Co., LTD is very trustworthy and their customer service is very good.
The company offers affordable shipping, fast delivery and sells a selection a high quality products. I recommend this company!
The customer service is pretty ok. The communication was very good and and the Bizhub C280 drum I ordered was very smooth with the online associate. My order was delivered in 9 days to Nigeria without any issues.
Would buy from them again.
At first i was hesitate with seller in alibaba, because i have no idea how it works and im far from China to trust the seller and all!
But after i chat with Terry and he helped me a lot on chose the correct item, how to do payment thru alipay, and the item came safely on my door! I do recommend alibaba!
Thank youuu
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
Hi Hasmik, based on your description, I believe you are referring to an order on AliExpress, instead of Alibaba.com. If it is an AliExpress order, kindly contact the relevant service team via: http://www.aliexpress.com/help/newContactUs.htm. Thanks for the cooperation!