Alibaba

I have just loved the way Alibaba handles everything. Even those who tried to discourage me to do business online now feel encouraged after they saw my package. I look forward for more businesses on this same site.

Not only with this order, but my overall experience with Alibaba has been great. Transactions go smooth and hassle free. When there was a problem in one situation, Alibaba provided full refund after investigation. Very helpful for businesses.

Narrowed down the list of supplement suppliers based on availability, quality, price, and service. Le Sen won three times in a row. Trade Assurance gave me both a high comfort level and convenient payment method by credit card for a nominal fee.

Buying on Alibaba is always an awesome experience and piece of mind especially with trade assurance order.

However shipping rates should be mentioned on the listings to avoid overcharging by some suppliers.

Mediocre site at best, lots of unfixed bugs and flaws, their customer service is severely disappointing. The good side: if you have enough time and nerves to do your homework, you can find some really professional suppliers who care about their customers.

Quick and easy transactions! Would like to build a business relationship with this company! There were no difficulties with our purchase. Products was exactly what we needed. Good, Competitive Pricing!

Go for verified gold suppliers with trade assurance on. Don't expect products that are exceptionally cheap to be quality. But if you're willing to wait, you can get incredible quality things at half the price of retail pretty easily.

Alibaba have truly helped me expand my business
You do have to seperate the not so good products from the best. Samples i feel are always needed first before any commitment on large orders.
Many thanks
Nathan

Found excellent suppliers here on Alibaba who have delivered time and again the goods I need. Find a supplier that's been on the website for several years and that will give u an indication as to whether or not they are reliable.

I am a 1st time buyer on Alibaba and was very skeptical about purchasing products. I bought from 2 different companies and have been happy with my experience so far. Looking forward to doing more business through them.

I have had lots of success with using Alibaba. I always find multiple companies that are willing to help me produce my new items.

I like having the Trade Assurance as a good backup in case an issue occurs!

Awesome and reliable customer service and good product. Sunny work ethics is something very appreciable! She helped in all means! The shipment reached on time as per agreement. Looking forward to give business again.

Bought about $9000 worth furniture and 6 month all started breaking
"""Guangzhou Gold Apple Furniture Industrial Co., Ltd."" do not buy from here all garbage! Alibaba protects 90 days so expect not to get anything cover if they break after 3 month on commercial chairs, what a joke

Just bought engraver, paid through escrow. Paid duty&vat. Received machine, not working, damaged pressure dial, handpiece got pliers marks. Looks like second hand. Seller didi`nt accept it, open dispute, useless.So, spend $ 493 +£56.It looks alibaba works only for sellers.

Satisfied with the photo search of Alibaba. Found my products quickly. Better if can sort by price though the price is well hidden for each seller (some small value shipment does not need to use RFQ).

Excellent first time experience with Alibaba.com Timely delivery, high quality products, and great prices. The "Trade Assurance" program gives you the feeling that your order is "protected". Will definitely use Alibaba again!

Very unprofessional service, horrible customer support, company send faulty screen then ask client for repairing cost. We're sharing our experience and reporting the true facts. Please don't buy from this company.

I suppose whenever you buy something from another country for the first time, especially one so far away you are always apprehensive. It was a very good experience and everything went smoothly. I will be using Alibaba again, in fact I have.

This company had great service and was willing to deal in smaller quantities at a good price. They organised the shipping and I received my shipment well ahead of schedule. Im very please with my product.

Sourcing is a complex thing, esp. When done online across continents. Using the platform makes it easier (still a lot of work) esp. Having all communication with the supplier in one place, incl. Order, quality assurance, shipment and payments.

Of course there are somethings that could be done better (like not opening new browser windows /tabs for almost all clicks) but thats the nature of such systems.

If you communicate closely with supplier, all are legit/ not scam... Alibaba try their best to make sure its platform are safe and win win situation for manufacturer/ trading company and customer (B2B) experience better. Keep up the good work.

Initially only problem encountered using mobile chat on hand phone, now after app update already ok... no problem

Experience was very positive. I went with Alibaba instead of directly because the Trade Assurance option. Always good to have a company like Alibaba on your side when exploring unchartered waters. Thank you Alibaba.

Orders have been received as offered, very happy to shop with you because it has served well. The seller patiently wants to explain the shipping process and provides information on everything I ask, Thank