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Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
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204 reviews
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
I will never order shoes AGAIN on this site.
ALL THE SHOES WERE CHEAP AND ONE PAIR MATERIAL WAS PAPER THIN, COULD BE TORN WITH MY HANDS AND THE BUCKLES WASNT MADE CORRECTLY! THESE COMPANIES DONT WANT TO REFUND ME. I SPENT THOUSANDS ON ITEMS WHICH I CANT SELL. MOST OF THE COMPANIES DO BAD BUSINESS!
After spending thousands of dollars the only clothes that was nice came from Dongguan and I had a problem with them regarding pricing.
There was problem with ALL of the companies.
I am happy to say that I received my large order of hand sanitizers.
Though it did take a long time, I also appreciate the current COVID19 situation.
At least I received my product and I look forward to doing more business with Alibaba.
My first experience on Alibaba went quite good. I found it so easy to use. Trust was the biggest issue because you don't want to lose money; however, Alibaba did a great job on building that trust.
While I haven't had to use the trade assurance, it's nice to know that there is a recourse if a deal goes south. So far the site has connected me with a great supplier for my product.
I have been using Alibaba.com from 2008. It was always easy to find the products. Alibaba's policies protect buyers and suppliers. I would recommend to other wholesale people to use this website
There is nothing you cannot find on Alibaba: great quality products, professional suppliers, prices ranging from low to high. I was hooked from the moment I created my account. Thank you, Alibaba.com
Thank you for creating this plat form to the world. I believe many people has benefited from your creation. If there is 10 star rating, you will get full star from me
Alibaba makes it so easy to buy directly from the manufacturers. It's a great website that's easy to navigate and find anything fast. I don't know how business was done before Alibaba.
Best service, high quality product, on time shipment, good packaging, honest and clear pricing, they are not trying to sell for high price, they suggested real and reasonable prices from first offer
Easy to pay for your items, helpful and try to give as much support you need. Don't like having to fill in Alibaba s forms after too long and should be shorter
I like Alibaba. Think its great that you can contact as many or as few suppliers for quotes. All the suppliers came back to me with answers.
It was/is a great experience.
China is far away, if there is Alibaba who can check the products, before shipping, I like it. Even if it's my first time buying, everything went well. Alibaba gives me security.
Have had very positive transactions with suppliers on this site, most of which are located in China (I am in the US). This is my first go-to site when seeking wholesale products.
As a first time user I found Alibaba easy to navigate and received lots of options from suppliers to choose from. My product arrived earlier than expected and is very high quality.
I am one user of Alibaba, Now I have seen many content in web site good to develop. It' easy, convenience communication with supplier.
I would like supplier respond within 24 hour.
Good experience with the service. We hope to order for more in a little while from now. The customer service agent has always been helpful and supportive whenever we have needed help.
Dealing with jammy is good and she always response you on time but little slow in delivery matters i like to work with her but some how she could not keep up
Without a doubt the services provided by Alibaba are one of the best, I had a certain doubt, but it turned out to be spectacular. I'll continue my business on this page
Alibaba helped me to start my business. It would not have been possible. I feel confident when buying through Alibaba because i know that with Alibaba, both buyers and sellers are safe
I am very pleased with the supplier, everything has been done by agreement and I hope that we will continue our cooperation. I recommend everyone to this company. Ideal conditions for cooperation.
This tea served our purpose and was right on time. We are glad with the choice we made to produce our loose leaf tea blend in observation of Breast Cancer Awareness Month
Only ordered one product but it arrived on time and I had great customer service along the way. I definitely recommend Alibaba and will be using the site again for more purchases.
Received within 3 days.
Very good company especially Rea. Many thanks...
She confirmed me that the camera's are good and also the price. In the future I will do business with her.
Bad experience with a lot of suppliers on this app they don't communicate effectively hard time getting a refund tracking number and carrier they ignore messages pricing on shipping way to expensive
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Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
