Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Bought a battery charger from Alibaba express and the seller shipped a wrong part, European connection type which is useless in North America. And when I complained, either send me the correct part or refund me, Alibaba Express team decided that I don't get any refund due to not having enough information. Not sure how difficult it is to understand the difference between European Vs. North American outlet. Hello, THEY ARE NOT COMPATABLE. So the question is; are they fraud or just simply don't understand English?
Fantastic experience! Jenna was great to work with. She was very professional and extremely responsive. The jerseys we got were of great quality! I would definitely do business with them again.
I have had such a great experience dealing with Frances. She was very helpful and has made the buying process a pleasure. Thank you for your professionalism and great friendly service!
Awesome person to deal with and order was checked and process at every step of way. Very Professional approach to his clients. Thank you so much I really appreciated you service.
Swimming doll is exactly what I ordered. The quality very good. I will order from supplier again. Sammi was very helpful in getting my order out and helping me find products.
Product was as advertised and shipping was very fast. Supplier was very good to work with. Will be ordering again
Industrial stylish eye protection welding safety glasses goggles protective medical goggles for hospital manufacturers
Type: SAFETY GOGGLE, Frame Material: Plastic
Safe and reliable service. Customer service was excellent. Thank You... These cymbals are high quality and sound really good for silent practice cymbals. They look great too. I highly recommend them.
Supplier is very helpful and on time! No problems with my product or shipment. They answered my questions and took care of any problems that occurred. Look forward to future business.
Shirley my sales person was excellent. He daily communication until the labels are received is excellent. Her written English is great. I will continue to us this company and Shirley always.
They answered so many questions and allowed me to order the perfect amount and styles for my small business. What a great company and especially my service representative Mrs. Claudia Hsu.
This was my first time using Alibaba, after some apprehensions, I was so please with the communication, follow-up, tracking and final product. I will certainly use this platform for ordering again.
This supplier has non stressful relationship. We are not know each other, even no face to face. But I do not feel any stress when i make a communicate with them.
I cant be more satisfied than this. This platform has really helped m get all the stuff I wanted from China and in a simple manner. I give you five stars
Vast choice, never had a problem with suppliers. Many products which are hard or impossible to find locally, and even if they are available, they are almost always cheaper from Alibaba.
This was my first purchase with Alibaba. I was a little bit scare at the beginning but everything worked well. My second order is in the making hope it work out.
Items produced were exact. Jenny kept me informed throughout the production process. She was PERFECT in communicating to make sure that my needs were met.
This is a perfect way to do business with companies in China, very impressed with how easy it is to communicate and make decisions on the best suppliers for our needs.
Really Good work. No trust issues. Hassle free payments. Good exchange rates. One can make payments through credit card also. So this is really an amazing benefit for small import orders
This is the fourth supplier that I have contracted with through Alibaba, I have vetted about thirty. If you do your research, you will find quality companies, just like anywhere else.
Overall good product, but shippers can be used that expedite orders to reach sooner. Have not used up all 6 Pieces just yet, but the one used is working as stated.
Easy site to make deals on, looking forward for more business in the near future.
Only wish if the tracking packages are up to date, but thats not the website issue
Do not buy from Alibaba site if you have to always pay for the goods with paypal. If anything happens goods dont come as described etc ONCE YOU OPEN A CASE WITH ALIBABA you will lose the case for sure and there is no way you can get in touch with them. Its happened to many people who have used their sites. There are lots of scammers who what to make a quick buck. THINK BEFORE YOU BUY
Great source for finding quality product from select suppliers. I found a supplier that was able to make the product I needed and did it in a very quick time frame.
Thank you for your great support and cooperation, all the products you send me are great, the quiality is perfect to make buissines in my country and every time i buy recieve on time and in perfect conditions, i hope have cooperation for many many years
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.