Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
I have had such a great experience dealing with Frances. She was very helpful and has made the buying process a pleasure. Thank you for your professionalism and great friendly service!
Thank you for your great support and cooperation, all the products you send me are great, the quiality is perfect to make buissines in my country and every time i buy recieve on time and in perfect conditions, i hope have cooperation for many many years
Product was as advertised and shipping was very fast. Supplier was very good to work with. Will be ordering again
Industrial stylish eye protection welding safety glasses goggles protective medical goggles for hospital manufacturers
Type: SAFETY GOGGLE, Frame Material: Plastic
This was my first purchase with Alibaba. I was a little bit scare at the beginning but everything worked well. My second order is in the making hope it work out.
The price can't be matched and thankfully the service is good too! It's good to know there are options other than the mainstream line of brands that can do as well.
They will take you money and waste your time. Your products will not be shipped and if shipped will come damaged and there's nothing you can do. No one will look into it. DO NOT USE THEM!
Especially Focus (China) Advertising Display Ltd and Henan Smooth Industrial Co. Lmtd
My experience with Alibaba since 2018 has been wonderful.
I will keep doing my business through Alibaba.
I am very happy business owner and customer.
Thank you and best regards,
Rochelle Miller
Rochelle Boutique President and CEO
Rochelle Beauty Brand Trade Mark Owner
The supplier was so helpful helped me alot during transaction in every step of it
The supplier was so helpful helped me alot during transaction in every step of it
The supplier was so helpful helped me alot during transaction in every step of it
The supplier was so helpful helped me alot during transaction in every step of it
Very good products... But when we wanted to sell it in Europe, IDROGEN tell us about brevet they have!
So, no solution to sell in Europe! No information from IBON!
So what do we do know?
Not commanded at all!
This is our first coopertaion with Yelintong company, after we received the goods, we are very satisfy for ther are better than we expected, during the order, their service is vey nice for we can know the product process at any time.And very easy to communicate when we have questions.We will keeep long cooperation with Yelintong company. Very worth to recommend!
I bought the one stroller from this page and the stroller its high quality, i want that stroller because its more suit for my baby and the saller is good person because more helpped me, best regard thanks again
I have ordered off of this website for many years. When the orders get delivered then it's great, but what happens when the vendor violates contract and us as the consumer dispute this vendor. Well unfortunately Alibaba does not protect the consumer. It took them 8 weeks after I submitted a dispute because the vendor violated the contract. I was the only person to upload supporting documentation showing the products were not delivered and the vendor was not responding with resolution for over a month. Alibaba still awarded them the win over my dispute and now forcing me to do business with a vendor that can't be trusted. Alibaba entire website is based on business relationships and sourcing reputable vendors. So what happens when your vendor isn't reputable, they cover it up and the consumer has no recoil besides to leave them terrible reviews on websites. My personal opinion is not to use them. I have used other websites that have a customer service that actually protects the consumer. Alibaba has no interest in promoting a business relationship with the consumers that actually buy items, they only protect their vendors.
Tip for consumers:
Don’t use it, if you do it’s 100% at your own risk. Alibaba customer service will not protect you even though they make it look like you are protected with their contract. My contract was violated and they still favored the vendor without them even uploading any documentation to support their breech of contract. It’s terrible.
Products used:
HGH for Crohn’s disease. Ordered first of November 2020, after 2 months of missing product, disputed the vendor. This is for medical needs and Alibaba customer service did nothing about contract violation.
For me the best company and i will buy definetly other products at this company.
I am very happy with the very friendly and professional salesperson, tecnical information, fast deliverytime, quality of the products and definetly with the prices. Best company for my project. I am happy.
I pusrchased 270 incense burners from a supplier. And paid 810$ without shipping. But he sent me different designs and sizes than what i ordered and: they were smaller and lighter. 19 of them are damaged. And no invoice has been sent.
I opened a dispute to get an amount of 150 which would be the least difference value bwetween my order and what i received.
The supplier offer to refund only 50 $. I refused his offer.
And sent photos to the dispute team showing that we agreed about specific products. And that i received something else.
And sent them fotos of the damaged goods.
But they closed the case by no refunding me nothing.
And i still didnt get any invoice of the supllier.
The package arrived this morning, and was much anticipated. The LED display is used on multiple applications, BUT the sensor probe and the wiring attached to the probe and for the back of the LED display was first class. It is the best wiring that I have seen on any unit on the internet, it has made my test bench look very professional. I am so pleased that I chose Alibaba over sellers that I had seen on Ebay that were a little cheaper and I would have not been happy with the product. Keep up the good work Shenzhen Geree Electronics Co. And Alibaba the competition is good for the consumer.
Lots of offer, payment coverage, and easy to work with, highly recommended. I keep working with it for different products. A reassurance for any company
Alibaba is an excellent website, offers quality products at a good price, providing a very good attention to customers, and orders arrive quickly, I recommend
Can find anything to support my business. Varieties of products and qualities are available, easy to communicate and fast respond from all suppliers in Alibaba
Reliable supplier. Easy to communicate with and up to date follow up until delivery of items. Highly recommended.
Tip for consumers:
Nothing but highly recommended
Products used:
DTF inks
My product was very complicated and small but they did understand all the sophisticated aspects and led the technical team to produce a perfect prototype
Products used:
medical tool
Always quality trading as expected from Alibaba. Still the best trading platform available. I have been buying off Alibaba for 7 years, never a problem.
Great experience and very pleased with their professional attitude. They have very supportive staff who always help you and provide full information all the times.
For me the best company, always with are its excellent service, excellent quality and punctuality. Good products, great variety of production time and fast shipments.
The products I ordered were excellent, delivery was quick and customer service was very good. I highly recommend using Alibaba.com for medium to large orders.
Professional services from the time of the request till delivery. Keep up the good work. Very satisfied. Looking forward again to order through your website.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.