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Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
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204 reviews
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Professional services from the time of the request till delivery. Keep up the good work. Very satisfied. Looking forward again to order through your website.
Everybody was really helpful. I will order from them again. Great communication. The delivery was on time and perfect. Thank you for your great service
For me the best company, always with are its excellent service, excellent quality and punctuality. Good products, great variety of production time and fast shipments.
Good service, perfect design and professional service
Good service, perfect design and professional servicegood service, perfect design and professional service
Good service, perfect design and professional service
Good service, perfect design and professional service
Thanks to Alibaba I managed to dive into the international trade world. Great website, easy to use.
Helped me getting in touch with various suppliers.
Good site, with the right people to make it happen!
A lot of different supplier, fast replies, and Alibaba protecting the customers with trade insurance.
I WAS VERY HAPPY WITH MY PRODUCT. THE QUALITY POWER AND EASE OF USE WAS SATISFYING. I AM FEELING THE BENEFITS ALREADY AFTER 1 WEEK OF USE. MORE ENERGY, VERY RELAXING AND MY SHOULDER AND NECK PAIN HAS DECREASE TO ABOUT HALF INTENSITY JUST AFTER I WEEK IT IS RECOMMENDED TO USE AT LEAST 10 DAYS FOR COMPLETE RELIEF. I BELIEVE IT WILL WORK AS PROMISED. THANK YOU. I RECOMMEND THIS PRODUCT TO ANY PAIN SUFFERER AND THOSE WANTING TO IMPROVE THEIR HEALTH.
Products used:
terahertz wand
I've successfully used Alibaba to manage entire product manufacture and delivery. For the most part, they've got built-in protections for customers.
Thumbs up for that.
Best Online Shopping Experience Ever! Seller is very accommodating. Not a waste of money. Items shipped on time. Best quality items. Will order again soon.
Great experience and very pleased with their professional attitude. They have very supportive staff who always help you and provide full information all the times.
Wonderful experience working with this company. We highly recommend them. They are very responsible and are there to assist with any questions you might have.
Can find anything to support my business. Varieties of products and qualities are available, easy to communicate and fast respond from all suppliers in Alibaba
Have ordered twice from this supplier and am really impressed by there quality and professionalism would recommend them to anyone who wants a quality product.
Tip for consumers:
Be careful when picking suppliers ive had good luck with my pick all except one has been good. Be watchfull about additional fees and insurance cause it can prove to be costly.
Products used:
2020 Hot Selling Dropshipping Wholesale Family Christmas UFO Drone Toys Fying Spinner Flynova
Great job all around. No complications. Very clear instructions on how to select, pay. Effective communication. I recommend to everyone all the time. Thank you
Excellent service, professional and easy to talk with. They made our first Alibaba experience easy and smooth! We will for sure order from them again!
Really satisfied with the platform, many capabilities. Many trusted suppliers. Also a lot of possibilities to pay, procure and in the end do business overseas.
Alibaba made business easier. With a professional and effective service.
We have examined other platforms, but Alibaba is takes care of full business cycle. Thanks
This is the best way to access China Markets, No import-export experience needed, Just tipe what you are looking for and they will redirect to you, supliers around the world, everybody seems to enjoy selling on Alibaba. I am very please for what I have acomplished, Just wish to have more clients to sell products...
Tip for consumers:
Have the original part Number and a Picture, to assure quality, allways ask for the best quality available, Try to quote with several vendors first, one you have one to comply, stay there...build the bussines..
Products used:
Many products adquired trought ALIBABA , mainly tractor and excavator parts
It is a lot of sellers to shoos from, some is wery friendly and gives a lot of help when you are new her. I think it is a bit dificult to move around and it should have been abel to shoos other languages.
Seller Nanchang Kay Xin Yue Technologies Co., Ltd. said not in stock and forced me to ask for a refund but will not refund because I said not in stock on refund reason. Seller then refused to refund and spammed me with messages to try to force me to change the reason or she will not refund. Then cancelled the refund process but has not sent the item. I have tried to get this resolved by Alibaba chat but was told to open a dispute. Cannot find a dispute just the refund bit. Seller needs to be heavily penalised for these actions.
Tip for consumers:
Don't buy on Alibaba... Full os scammers and site very minimal on problem resolution.
Products used:
Nanchang Kay Xin Yue Technologies Co., Ltd. - poffertjes machine
First order went very well and I'm already looking to order again I eventually hope to make larger orders and set myself up as a seller as I stated all went well and I'm satisfied with how successful the process was overall
I'm new seller and i search and buy some products on Alibaba.
Every order was perfect.
Only taxes and import duties on my country are a bit high but it's not the fault of alibaba.
We use Alibaba a lot and have never been disappointed by the experience.
Such a good system! From a buyers perspective it has everything you need to help you find and deal with reputable suppliers.
Gain trust and grow your business with customer reviews.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
