Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Excellent product, excellent communication and keeping us up to date on the shipping. Product we will order again, unbelievable quality. Mention has to be given tRita for all her support
Top quality products, many manufacturers to choose from, & cuts out the middle man which means more profit in the buyer's & supplier's pockets. I thoroughly recommend Alibaba to everyone.
Sellers are always very respectful, they try to reach the best possible agreement. I am delighted with the website and the security when I make my payments. I'm from Spain
This is just the beginning of our journey and to start with, it has been an overall satisfying experience in our first order. Way to go with Alibaba. Thank you.
Good Kospet Prime 2 2.1 smart watch.
Alibaba site is very good. Shopping in Alibaba is very easy. I am from India. I purchased "Kospet Prime 2 2.1 smart watch". First before purchase, I had enquired about the product, known its price (product cost and the its shipping cost) and the method of shipping from the supplier. As this product is international product the supplier has put a customs clearance questionare and I had choosen the most appropriate answer among the answers. The supplier has put the price of the product in Indian currency after knowing that I am enquiring from India. The supplier has answered all my queries and after clearing all my doughts I placed the order. It was easy for me to remit the cost in Indian currency. Shopping in Alibaba is wonderful, simple, hassle free and great. I recommend all to shop in Alibaba only.
Tip for consumers:
Good shopping in Alibaba.com
Products used:
Kospet Prime 2 2.1 smart watch
Absolutly best company who listen to the customers and like to do it right from the begining. And before shippment they still like to have the customers to confirm if it right.
I can recommend this company.
I am Spanish and I would like them to include a Spanish page, as well as Spanish suppliers, it would be easier and with more margins, but even so everything is quite good and the badges and others go well to see if a provider is reliable.
I bought from a couple of companies that are honest and trustworthy but I got scammed from this site also for R35 000 so keep your eyes open and keep all the chatting and buying on this site when they say you must go chat on WhatsApp you must know its a scam.
Tip for consumers:
Keep the conversation on Alibaba and never go off this site , make sure the company is verified and keep all the conversations to submit it if the deal does not go well to get a full refund
Products used:
I purchase a lot of ink
Although I have not had luck with the product in this experience, I must recognize that the platform is excellent, serious and safe, it is our responsibility to test the products before buying them and that is not why I blame Alibaba for my part FELICITATIONS
It is very common in the sellers of China, they do not want to take charge of the customs procedures, DHL is the courier, which more obstacles puts to Mexico, because they take the packages without reviewing charge and when it arrives at destination, in this case Mexico requires an envelope cost for the merchandise to reach its destination, if one hires door to door the package must be taken into account and take charge of the cost overrun implied by a supplier's decision
I bought some expensive gym equipment, from Alibaba but what I received was very poor quality, the main function of the machines do not work. I opened a dispute with Alibaba they were very unhelpful didn't care at all and only offered to refund me my shipping cost, about 300USD the gym equipment cost 1200USD so I have paid a total of 1500USD for 1 item. My transaction was supposed to be protected by trade assistance and trade insurance but it means nothing, this site cannot be trusted.
I am a gym owner and this is the first time I have tried buying equipment directly from China and I am very disappointed with Alibaba.
Tip for consumers:
Do not use Alibaba.
They are not interested in helping the buyer at all, even when you show them clear evidence of a problem they just say they do not see an issue which is ridiculous.
Products used:
Gym equipment
Very friendly contact persons and they did all they could to satisfy us... but the TNT delivery was too late and TNT don't want to take theuir responsability. The goods were blocked dueto TNT during a week in the same place...
Since the seller, after paying the price of the 2 shoes and the postage, asked for extra money for the shoes, which I refused to pay, the price of the shoes was returned. Unfortunately, due to the transaction fee, I only got back 285 Euros instead of the 311 Euros, what I paid. The attitude of Foshan Chengying company and Alibaba is terrible. I think the difference should have been paid to the Foshan Chengying company and this is so fraud, alibaba. Comm will help you in this instead of protecting customers. Never again Foshan Chengyin, never again alibaba. Com
Good products. Transaction and assurance safe.
No negativ comments.
Sattisfaction 100%.
Good experience with the supplier, safe transaction, good quality product, prompt and fast re answer and fast deliverry.
I really like the availability of such a huge range of goods, but I DO wish there was a filter whereby a buyer can fully analyse the quality of both the goods AND the seller. Too many Chineese knock-offs for my liking.
Don't ever buy anything from this guy https://congshutrading.en.alibaba.com/?spm=a*******394.0.0.4BJjwg he's a liar. I bought from him a a lot of lipsticks for $100 and I didn't receive them. He says he did but he didn't.
EXCELLENT COMPANY! Tina Aolo and the company promptly met my needs of my construction problems and my project has turned out just AWESOME!
I really appreciate Alibaba.com... Quality Suppliers from a Quality Corporation! Mensche Builders, Houston, Texas U.S.A.
Shangdong Pang's Biological Technology Co., Ltd. DO NOT RECOMMEND! Be careful with this company! MAY BE NOT A REAL CO. They sent my product to a wrong address and gave me wrong DHL number. DHL sent the package back to China. They refused to refund my money and refused to send me my product. I lost my money! It is hard to deal with them and hard to settle the issue. I filed the dispute but they deny it all and blaming on me that my address is wrong.
The all you need site with the best prices, i order quite a lot from Alibaba, I have had a few issues, but overall my ordering experiences are positive and I will continue to order from Alibaba, best site online...
Excellent build quality. Product competes well with SOK 48 V lithium ( Current connected) and EG4 battery by (signature Solar). It supports all major inverters like Growwatt, DEYE, MPP solar etc. Easy to place order and excellent customer service, Silviya is doing excellent customer support, always available to answer any questions you may have. Product shipped and delivered very quickly. For USA customers, you will not regret and this product is best of the best and price also competes well with all server rack batteries available in US
Overall, I feel the quality of this product was great. I would buy again. The seller was quick to ship and the package came in tact with minimal wear on the box from customs.
Tip for consumers:
Shipping is a bit high but not out of the factor for still being able to mark up and create revenue.
Products used:
Sublimation license plates
You let a company get away with $143 of my money without them getting any product to me because THEY SCREWED UP MY ADDRESS even after I DEMANDED IN MESSAGE YOU GOT as evidence THAT THEY VERIFY EVERYTHING WITH ME BEFORE SHIPPING. For that i think you are POS company and I never ever recommend you anyone to use your service because of it.
NOT SATISFIED DO NOT BUY HAIR. (SYSTEM on ALILBABA.COM WOULD NOT ALLOW ME TO PUT ONE STAR. THE HAIR IN THE VIDEO AND PICTURES THEY SEND DO NOT MATCH. THE HAIR IS UNEVEN AND THIN LIKE IT WAS HACKED WITH A RAZOR. I WILL BE DISPUTING THE CHARGE OF $130 WITH MY BANK.
*The only good think about the hair is the texture but that's it.*
It took a second to understand how to order products that arent imediately available and I really didnt feel comfortable sending my card number and such to the supplier to handle. But other than that, It was a great expierience
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.