Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Everything went well as expected.
Happy Customer here,
Alibaba is highly recommended.
The stocks arrived earlier than expected and works as it should be.
Excellent, it is easier to search product, well and organized platform for price negotiation, can easily monitor the status of the order.
Great platform
100% recommendation. Secure transaction. Financial transaction costing to execute the purchase of my chosen products was simple and very low expense.
Very satisfied customer.
Market place could do with improvement such as search filters / although generally quite good. Always do your homework with each supplier communication is key.
This site has been very useful for producing pins and patches. I appreciate the secure process and the ability to browse various manufacturers easily.
Professional business experience and great communication, trade assurance and and follow up in each step will encourage us to order by Alibaba next times.
I've purchased industrial raw material from different suppliers and they have provided great quality and all the documentation I needed for mu quality system.
It was a hassle free transaction. Looking forward to doing business again. Supplier was very professional and efficient. The trade platform is very reliable.
All Garments are very professionally made in high Quality fabric. Stitching is straight and finished off beautifully. Wonderful Service, Fast response, Very fast postage, Highly Recommend.
We have connected with a reliable and good supplier of Ultrasonic equipment. Managing the transaction was easy and even more importantly, it was safe.
Product is good. Communication not so good. Once I pay for my order it seems hard to get a timely response to important questions, I lost a good customer and a good order because I could not show samples that were supposed to come with my order, this would not have happened if my messages were read and responded to in a timely manor. I was asked if I wanted to wait two more days so I could receive the samples which I replied yes to one hour later. However the company did not look for my answer and sent the order without the samples even though they gave me an option, communication is very important in business and as a CUSTOMER SPENDING MY MONEY I feel a company should go out of their way to make sure what is important to me is not taken lightly as I do for my customers. As of now I have concluded my business with this company. This could change if communication and customer care improves, the product is great but I need outstanding service to give my customer the same
Janice was so helpful and professional. Easy communication and prompt shipping and the product exceeded our expectations. Would happily do business with this company.
From the service to the logistics was very satisfying. Will use this service again soon. Despite some stories and bad reviews my experience was 100% positive.
I received the products and have nothing to say that he did a great job. So, I planned to order more products as soon as normal life returned.
Thank you!
The customer representative was very helpful in getting me the exact sizing that I needed. I am considering ordering this product in bulk for my business for years to come.
Very professional web site, 100% customer protection, lots of opportunity, awesome customer experience. Very simple to communicate with supplier, easy payments setup. I am very happy.
Great transaction and a excellent support. Easy to use and great to handle.
Improbable big selection. Who finds nothing here is your own fault. Gladly again.
Undoubtedly an excellent service and protect us from any operation and control with an unknown Supplier. Providing tranquility in shipments to the satisfaction of the buyer.
Thank you for your quick deliver! These glasses are what I have been looking for! This company showed out when they provided their service! Thank you!
Tip for consumers:
Length of review is needed
Products used:
Sunglasses
I received excellent service and professionalism. The supplier I worked with did everything he could to make my experience positive and fulfilling. Five stars and beyond!
I am happy with the purchase of the straight and curved silicone straws. The delivery was fast, very nice product, with beautiful colors, it looks quality.
This supplier has been very helpful in every way to make the supply easy and efficient. I am very happy with the product and the speed of delivery. Many thanks.
I cant complane good expiriance all whent as promised ************************************************************************************************************************************************************************************************
Fast shipping and great product, quality of products its premium definetly i will buy again, shipping takes 7 seven days to arrive, communication was fluid.
Sellers are always very respectful, they try to reach the best possible agreement. Xcellent product, delivered fast within a week. Seller was extremely patient as I had many things to clarify.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.