Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
It takes me time to learn how to order via Alibaba website but I am happy after ordering in China though Alibaba. Alibaba trade assurance service is so great!
This was my first ever purchase on a supplier overseas and online! I amazed and will be using Alibaba.com only from now on! Fast service and easy payment options!
Was a little skeptic at first, but the platform is easy to use and I was very satisfied with the results. Already made my second purchase with another manufacturer.
My experience with Alibaba has been successful and consistent. I always find what my clients need and desire at a cost that allows me to turn a handy profit.
There are many suppliers that are all willing to send samples and quotes to meet supplier demands. I will be using alibaba in the future for my supplier needs.
I loved the quality of my keychains! I was able to find reliable manufacture that was professional and helpful. It was delivered very quickly. Will order again. Thank you!
Alibaba is the best when it comes to large quantity purchasing, you buy direct from the supplier at a very friendly price, and the suppliers are free to burgain.
Products used:
electronics
These valves a great products that are an important part of our design. The representatives are also very easy to work with. Great communication skills and responsive to questions.
Products used:
Motorized valves
So far had made 5-6 orders from this site with Trade Assurance suppliers. Very satisfied with the order and delivery. All orders and products were delivered without any issues.
Responsible supplier, order and delivery of goods passed without problems. Everything was shipped on time, the goods came in the same quality as the sample. I recommend to cooperate.
Thank you for sending the order on time and for helping me select the good quality items.
I will defiantly recommend this supplier to my friends and other companies.
Easy to communicate with them and delivery fast, price is also very nice and hope this blender can be a good selling and get the repeat order very soon.
Alibaba is the best service to find a great supplier who can meet your standards. I will continue to use this website to expand my business, grow my revenue.
It was easy to get in contact with a supplier and source the product that we required. It gives you peace of mind to deal through the Alibaba platform.
Everything was professional and on time. No hassles. Will recommend to other business pro's. Shipment was fast and easy. Alibaba has a great buyer program to insure your money.
Very easy to access and navigate.
Essential information is accessible.
There is a chance to ask how to improve an idea, or concept of Alibaba website. Two thumbs up
This team if was soccer players for sure will win the world cup!
Hands down for this people!
Trust, honesty, and helping who needs, making even the irreversible possible!
Worked with Jackson, who was very good at making sure he understood what I wanted. He also was quick in sending out my sample, for my company to inspect
Cant stay of it? I think knowing you can buy everything for your business all from Alibaba and the the payment threw Alibaba makes it feel a safe transaction
Great supplier source, needs a better vetting program for suppliers other than a website and sales...\both can be manipulated and clearly are in some cases. Majority are top notch
I use Alibaba's Trade Assurance widely for my overseas wholesale purchases and imports. Their charges are quiet low and they provide a fantastic service. Very reliable and I recommend.
This is my first time using Alibaba to for online purchase. It platform is friendly and able to communicate with supplier easier. This helps a lot on the communication.
The vendors i've encountered thus far have been great even throughout the pandemic. They communicate very well and the site is always up to date, same for the app
Their Trade Assurance program is a piece of junk.
The manufacturer sent an item with a missing part. Neither Alibaba or the supplier will try to resolve the problem.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
Dear Jm,
This is Echo from Alibaba International Customer Service team.
I understand that you met with a dispute case using Trade Assurance and I have sent a private message to you requesting your account information for further assistance.
Kindly check the inbox and I am looking forward to your kind reply!
Regards,
Echo
Alibaba International Customer Service Team