Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
It was my very first time using Alibaba and buying to China, the customer service understood my concerns and they were kind and helpful.
The products that i ordered, POP SOCKETS, are beautiful.
Definitly, I will ordered again with them
Great business partner! A key part of my business! Efficiency, integrity, provides a process where everyone can win, support out families and partners, and feel good about out work!
The response of the suppliers was great the present different options that help to close the deal, the payment experience was good the only thing is the payment with AMEX was not possible to pay for the rest great experience.
Linhua is a very famous Chinese food packaging brand in Australia and the United States. We heard from my partners. We are very fortunate to have a cooperation with them. It is trustworthy.
Easy and fast to get your requirement of materials, parts, and machines. The payment process was much more convenient and secure, there are also many options of payment you can choose in between.
Alibaba is very effective and an amazing resource. I need to explore it more because it gets a little confusing at times, but it's an excellent and complete website so I can't complain.
I have been using Alibaba for a few of our company's product needs for several years now. I have only had positive outcomes. The sellers are very responsive and eager to please you. They have been easy to communicate with, and adaptable to our specific needs and requests. We are in the beauty industry, so we have used Alibaba for different custom packaging products, as well as ingredient sourcing.
As for quality -- It's usually pretty easy to see the quality of the products the sellers advertise; always good photos and videos (if not, then ask. If no response, move on to another seller). As with anything, you get what you pay for. If you are buying dirt-cheap products, expect lower quality. There are thousands of sellers on Alibaba though that make high quality goods, and you can find pretty much anything you are looking for. If not, someone will be willing to create it for you. I always pay for my orders with their Trade Assurance for security and protection, should an order not be as expected. Never send wire transfers, or pay outside of Alibaba, that is my recommendation. Reputable and professional sellers will always offer Trade Assurance payments.
Tip for consumers:
Most sellers have great communication. If you come across one who does not, just move on. Be safe, and use their Trade Assurance payment option. This comes with added security, should there be a problem with an order.
Products used:
raw ingredients, product packaging & labeling
1st time user of Alibaba. Was easier than expected. All the steps on the transaction went smoothly. No issues at all. Look forward to using Alibaba again with all my business ventures overseas.
Ordered material I was having trouble finding in stock. It arrived on time and intact. Even with the price of shipping the cost was equal to what I normally pay for the product.
These are my first orders on Alibaba, and it has been swift and easy to do. I found suppliers that are willing to help you out in every step: from quotation to delivery!
This is now my second time ordering for Alibaba and I am very pleased with the communication and speed at which my packages were delivered. I can't wait to place my next order.
Good experience to be the first to use the page
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I suggest you enable pages in Spanish, because I placed my order with a translator.
Thank you
Very good site for purchase, customer can trust them, dealings are good, i am satisfied and lot of items are available form the site, this is as per my experience form Alibaba.com.
Thanks.
Alibaba was 100% professional from start to finish with the handling of my order. Nice and easy, and only 8 days from China to my door n South Africa. Very good. Thank you.
Alibaba is great platform for B2B business it help provide wide range of supplier and very easy to navigate through the international trade and sourcing to grow business and add new product offerings
ABSOLUTELY FANTASTIC COMPANY. THEY DO BEAUTIFUL WORK, HAVE GREAT COMMUNICATION, PROMPTED SHIPMENT. I AM 150% SATISFIED. I WILL BE ORDERING ALL MY AWARDS FROM THIS COMPANY FROM NOW ON. THEY ARE THE BEST!
Great experience, everything is covered and is easy to use. As soon as you place an order you are helped through the procedure of paying, tracking and reviewing after delivery. All really simple!
Do lots of research! There are great services out there, It's good to start small and make sure you keep a good relation with vendors to maximize your benefits and vice versa ;)
I thoroughly enjoyed the experience and will continue to use for my needs.
I will say that as a first-time user the site can be overwhelming however learning to navigate is quite easy.
I find almost everything I need for my business. I bought several times now and everything was ok. Delivery on time, packages arrived well and the contents as expected. No complaints so far.
Being from the United States I was concerned it would be difficult to do business, I found that ordering through Alibaba was easy, I have had no problems getting what I needed. I now go to Alibaba for all my ordering
Needs.
Awesome website! They do an amazing job! I love that they backup the suppliers, and the buyers. Very professional. Makes it very comfortable when your buying and spending money on here. 5 stars!
I really enjoyed the ease at which it was to do business with Alibaba. They have a wide suppliers list and able to communicate makes it a wonderful site for goods and services
By ordering a item that has trade assurance is an amazing service and stress less. Once your shipment is confirmed you don't need to worry. I always use trade assurance service from Alibaba...
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.