Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Excelent service from supplier. The orientation regarding the best part for my project was acerted.
The transaction very easy and a confidence shipping.
Thank you!
This is the third time I have ordered from this company through Remy.
Excellent consistant service, speedy delivery and top quality product.
Thank you Remy
I think Alibaba is the most trusted sources where we can handle the wholesalers by the help of a strong payment system, We have full command on our purchasing Alibaba always take a side of buyers, I think everybody should try ALIBABA, ALIEXPRESS and now Daraz a new product of Jack Ma
Thank you so much!
We are very happy with our delivery and will be ordering again very soon.
Tina was specific with her instructions and I felt comfortable placing my first oder with her company.
Over the years of working on and via Alibaba, I am more and more impressed with the safe and simply professional service provided here. Alibaba you are an essential part of my business and thank you.
I WAS EXTREMELY SATISFIED WITH MY PURCHASE. IT ARRIVED DEAD ON TIME AND EXACTLY AS STATED. THE COMPANY WERE EXTREMELY PROFESSIONAL AND UNDERSTANDING IN DEALING WITH MY ORDER. I WOULD CERTAINLY RECOMMEND THEM TO OTHERS.
It seem to be a good source for searching the new products. One issue i found is that some suppliers are listing very low prices (unreal) to be able to guide the buyers to them.
Very pleased with Alibaba service. This was my first order and will not be the last. I am in the process of building a new factory so i will order all our machines through Alibaba
Its a great site and way to find good suppliers. Their trade assurance and other measures taken to protect the buyer is very clever. We have found 3 good suppliers now and need some more.
I have been using Alibaba.com since 2009. Best platform in the world, reliable & easy to use. I believe, if you really want to grow your business, you must try once on Alibaba.com
Thank you
It seems they do not check the suppliers well. I don't how it can happen with such a big and popular platform, but yesterday it was the third time when I received a low-quality product.
This is my first time that I have placed an order on Alibaba; now my new favourite site! I am mostly impressed with the fact that there is direct communication between the buyer and supplier.
Alibaba is an amazing place for business and trading. You will find the right people here. My only comment is that I believe that the website can be enhanced more and to be user friendly.
The products are great, and more than that, the service is of quality too.
Sellers do their maximum to provide the product we need and want, and they do it in a truly professional way.
I am a happy customer of Alibaba. Very professional and very helpful platform.
I found what exactly I wanted. I search in several places but this is the best place to search for your product.
If you follow the guidelines diligently, alibaba.com is the definitive e-commerce site to shop. Of course, there may be a few slip-ups on the part of some sellers but, in all, that's to be expected.
A good experience for the first time. Looking forward to working with supplier. I like how simple yet professional the product is. I can't wait to test it out and see how it stands up.
This was the best experience that I could ever imagine. Alibaba is really there to help and protect you in your purchase. This is where i will come in the future for my Venue needs.
I've made several purchases on Alibaba. So far, each time has been a good experience. The suppliers I have worked with have been excellent and very easy to work with. I will use Alibaba again!
Alibaba has made my online experience excellent and comfortable with relaxation and confidence. I donot worry about meeting wrong people who scam to steal money on this platform. I am happy about the trade assurance policy and I have been a beneficiary of this especially when one of my suppliers in the past failed to supplier what I ordered and aid for. When I asked for refund because of this dispute, I was happy to see the dispute was resolved swiftly, my money returned to my bank account. This was awesome.
Alibaba can help us in hard to reach destinations like Monrovia port in Liberia by ensuring its easy to get ships or logistics service services to such locations. I have spent 2 months looking for ship to transport my items to monrovia port. The shipping agent could not get readily ships to this location. Once this challenge is sorted out, many buyers will use this alibaba service that's my strong believe.
Thank you alibaba team. You have saved us from scammers and the hustle of wasting time and money searching for products online. It is extremely easy for on alibaba.
Always Find what am looking for it The companies that I have work with has being responsible, professional and easy to understand> have delivery my products on time.
I bought for private use, I care for my protection. The face shield is just incase if the spreading will be worse, but the anti virus coat I can use now.
This was my first time purchasing on Alibaba and I must say that I am very satisfied with the first item that I received. Looking forward to continuously purchasing with them.
Tip for consumers:
This was my first order from Alibaba, and I must say I'm very happy with the product, shipping time and the customer service with my supplier. Looking forward to during much more Business with Alibaba in the future.
Products used:
Artificial Boxwood Panels
I have been working with Alibaba for many years. I am very satisfied with products that we purchase and grateful for the service they provide.
Thank you!
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.