Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
I just recently started using this site and I have found it very easy to use. Each of the suppliers I've dealt with have been very helpful and friendly. Quality products!
Alibaba opened alibaba door to my business. I will always be their loyal client. It is challenging to have many products of other countries. I hope they pay attention to that.
I am satisfied with Alibaba service because the trade experience is easy, secure and a pleasure. I appreciate that the sellers are verified and you can see the history they have.
Offered me free samples and then samples reached in time with best quality, and few items were even more than the agreed. Looking forward to work in long run with them.
Do not understand 50 Us dollar charge on the administrative on the item which was priced as $95. The total price was still reasonable but feel like taken for a ride.
Tip for consumers:
Accessories to protect the phone should be offered with the phone purchase. It is not easy to find the correct one for the phone model as there are lot of similar phones.
Products used:
cellphone
What a delight to deal with, great quality and delivery on time. The product was just as sampled and what we had ordered. We would not hesitate to recommend this supplier.
I have met very reliable and capable manufacturers who have been great business partners. Alibaba is great at tracking how reliable a supplier is before you even contact them, too!
Perfect,
Don't be fooled by the ''trade assurance'' alibaba offer so you can buy with confidence. They will said with the seller no matter what happens. Trade assurance is a massive con.
This site is the place to go to find products from trustworthy sellers. The sellers are very competitive so have a good look at everything before you decide on a product.
Will definitely buy from again. Great communication and response time was very fast and worked with me with out of stock items and sent me his catalog when I requested one
It has been easy dealing with suppliers through your portal. It takes a bit of patience and understanding but once you get the hang of it it is quite straight forward.
Excellent. I dont lose my money, and well the products are cool i hope sell them all to buy more.
I buy an earphones and it was very fast, great quality
Very easy to find a supplier. All the supplier lining up. Just have to choose the best price. It would be great if the pay later scheme is widen world wide
This is the greatest wholesale marketplace I ever used. They are having almost everything you want to buy. This is really good place to buy items and start your own business.
Tip for consumers:
A good place to buy anything
Products used:
Circuit modules.
Very happy with the service and product received. It was exactly as shown in the picture. Dealing on Alibaba gave me a sense of security and the outcome was positive overall.
THEIR PROMISE OF BUYER PROTECTION IS JUST A PROMISE WITH SOOO MUCH FLUFF BUT NO REAL SUBSTANCE. IT IS A WAY OF GETTING YOUR MONEY INTO CHINESE HANDS WITHOUT GIVING ANYONE REALLY WHAT THEY PAID FOR-BAD FORM BAD FORM
Tip for consumers:
DON'T EXPECT THEM TO COME THROUGH ON THEIR EXPEDITED SHIPPING PROMISES AS THEY SHIP IN THEIR OWN GOOD TIME-WHEN EVER IT IS CONVENIENT FOR THEM-NOT YOU THE CUSTOMER!!!1
Great experience! Always got everything i want on time. Alibaba protected all my payment. I had a refund within few days from Alibaba after i suspected foul play from one supplier.
It was easy to find a supplier for what I needed, and Alibaba managed the whole transaction to make me feel secure doing business directly with a Chinese company.
Superb will be using again and again. Order from start to finish was seamless. Products got to me in good condition also pretty fast and of pretty great quality. Very Happy.
Absolutely Satisfied. The material on this product is excellent quality, and the seller communicates fast with me. I still have to communicate more with my seller about my larger bundle purchase.
Nice to have deals in Alibaba service center and to be sure about your money goes wright place. Good opportunity to start step by step business with new products and suppliers...
Our First experience ordering from China was made so much easier dealing through Alibaba due to the security it provide you if you order through there trade assurance policy
The app is accessible and easy to navigate. I haven't experienced any bugs and crushing. It also makes communication easier between the seller and a buyer. Order information is updated immediately.
The site is easy to navigate and use, as well as provides great buyer protection services. My transaction went smooth and I look forward to ordering through Alibaba in the future.
Very beautiful was packing.
Thank you very much for the protection of the liquid crystal.
It has not been confirmed yet how long it will take to install the navigation system
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.