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Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
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204 reviews
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Made several purchases with Alibaba and it's clear that they run a reputable service. Glad to have them as a
Gateway to reputable companies that we can trust! Would recommend Alibaba 100%.
I got nothing much to say. It was just a wonderful trading experience. I loved it. My communication with the supplier was so great & everything was done just right on time.
Love the security I have as a consumer to buy products internationally for wholesale prices! Without security there would be no safe bridge for me to purchase products from around the world.
Alibaba has changed the way that it is portrayed in the message centre. Its not easy to find the new answers of suppliers in our inbox. Everything is very haphazzard. Why cant they just have a normal inbox like ordinary websites where all the new messages are highlited and the old ones are faded out? They are a massive International company with the best IT specialists to work with... And this funny little animated man that runs nonstop is PATHETIC. CAN AN EXPERT PLEASE SORT OUT THIS CRAP WORK FUNCTION OF THIS WEBSITE?
Very pleased with diversity and quality of product. Will definitely order more in the future. Shipment arrived very quickly and ahead of schedule, much better than some other companies in the past.
It was nice to chat! Always answer quickly and on time! Thank you very much! I understand that it was hard to deliver everything to the Russian Federation, but we did it!
I felt delighted with Alibaba, I could search between many, many different option of product I was looking for and Alibaba made reliable to work in.
Thank you very much for it.
The company was great. Very quick turn around time and lightning shipping, would buy again. The seller Owen was very helpful with my purchase and helped me along with everything I needed!
They prettier in person the material nice and cool the only thing im not happy about is the seller just send two different size but in description there are four different size
Excellent, secure, and easy to use site, the best online site in the world. Whatever you are looking for is always available. Will continue to do business with you always. Good experience.
The site may be complicated at first sight. But it is so, to satisfy all the needs that you have. You may easily contact suppliers, discuss offers and the purchase is protected.
Alibaba.com makes everything easy and accurate. The website chat needs a little improvement though.
My experience with my order was smooth and easy to find the right product I was looking for.
This supplier gives sincere response and support in any case. This supplier is very reliable. If there is any opportunity to deal with again, I really appreciate it.
Thank you very much.
I love shopping at Alibaba. There are some really good seller and good prices. Not all with high minimum. I found really good products that I can not get in USA or Amazon. Thank you.
By using Alibaba I found new supplier for my bussines. Good way to see where is order and they status. Supplier have to update all data there and I am no worry for my money.
The agent that was handling my order was very prompt in replying to my queries. He ensured me of the product quality and prompt delivery. I am fully satisfied and will order from them again.
Easy to arrange shipping from China. Never could have done it without the help of Alibaba. They really help you jump the leap. We never would have tried something like this without the helping hand.
After several dodgy suppliers I found a good honest person who delivered what was promised. I nearly gave up after one supplier tried to send me a machine totally different to what I had paid.
I received two sample chair covers from this supplier. The quality seems to me very good. I wanted to chair covers in WHITE, but received in light brown, so only 4 stars instead of 5.
Alibaba is a excellent platform to make deals. With a large number of sellers and products of all areas os interesting. I am really satisfied and use Alibaba as my trade center. Thanks to all.
It was my first time getting something from Ali it was hard because every supplier sell big quantities and is hard to find small quantities sellers but this supplier help me with price and quantity
I love this supplier and the friendly customer service. The reassurance they gave me that my order will be to me in a timely manner was awesome. I can't wait to put in another order!
That you Alibaba, because of you I was able to start my business in my living room without traveling to Meet suppliers in person. Great Service and lots of resources for small business like mine.
Thanks to Wade our experience was 5 star from start to finish he was very professional and made sure we got exactly what we ordered and the product was even delivered before we needed it.
To whom it may be of interest,
We have recently been in search of the right manufacture that is willing and able to produce for us a matching set of Knee & Elbow Braces with our very own private label / custom logo. As a longstanding member of Alibaba, we started to search for the right suppliers and we came across quite a few manufacturers that produced these specific goods and pretty well all of them claimed that they could provide us with all we were asking for, at the best price and with the best quality guaranteed. After going through a long list of offers and quotations, we broke it down to 3 companies, each with their own specialty of products. They all looked pretty solid but that's an understatement. We ordered something from each and prepared for the arrival of goods that were for inspection of quality and or for a possible promotional trial. Well in short only one company out of the 3 has made the approval list. The other 2 dropped the ball and showed us how really careful we need to be when deciding which of them to want to deal with for a long term business relationship. We are proud to say that Tianjin JRQ Sports Products Co., Ltd. and their representative Mrs. Marianna Lee have convinced us that they will be the selected company that we will choose to move forward with on these type of products from this point on. We may even be interested in having them produce some of their other specialty products for our Name Brand.
Tip for consumers:
Don't rush into any deal, no matter how good, make sure to do a proper investigation on the company you choose to place your order with. Make sure that everything you agreed upon is outlined and noted in the Remarks Section (12.9) of your Alibaba Trade Assurance Order. This will autofill into the contract. Check everything over twice to make sure, otherwise you may not have the proof for a refund if needed. Only deal Through Alibaba Trade Assurance Order & Contracts or you will get scammed.
Products used:
Knee Braces, Elbow Braces & Shoulder Supports
Gain trust and grow your business with customer reviews.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
