Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Exactly what I wanted to order. Excellent Quality. Fast Shipping, I thought it would take many months to receive order but to my surprise it went very fast.
I like the diversity of products and the large number of suppliers of a product that I want. I have ordered many products over the years and will continue to do so in the future.
I am satisfied with the wide suppliers that they handle, the confidence and security they give to be able to buy, the protection to the buyer and how easy it is to find the products.
Very easy to communicate with and very fast delivery. I like that the products are affordable and how fast they are delivered.
The products are also of a good quality.
I just LOVE the politeness of the staff and she was also so very helpful... The quality of work is AMAZING... I Love it so much I am in the process of another order as I type this! I HIGHLY RECOMMEND!
It was very easy to order. The communication was great.
The product I ordered did arrive and it did so fairly quickly.
I want to thank the supplier for sending the sample
They always let you know going on. I receive 250-300 emails a day, they always update things and let me know that I have a message so I don't miss a product!
Alibaba should not charge customer service charge, it should be on the supplier! As the supplier is making money on selling. Customer basing cost on quotation and now to have to add service charges.
Took my money twice and I never received my product. They ignored me. Know one ever helped, got back to me. Never got my money back. Scam do not recommend.
Products used:
Took money never received order. Twice. Completely ignored me
A lot of the items, on the website price are not what the selling is using. It almost a bait and switch pricing. The sell are aware of the pricing.
Lonnie Walker
The Items I was looking for came up, you just need to verify the sellers and their product.
I enjoy looking around to find the right product that matches what I am looking for.
This is the first time we have used Trade Assurance & we are very happy with the experience.
We used a new supplier & the transaction process worked very well - very efficient!
Very proud to work with eva thank you soo much fast shipments and good person with series work thats just little writing for you and I wish to still work with you
Easy to deal with suppliers and products of a high standard. Great choice of suppliers to deal with and my experience with the supplier I chose was super. Will definitely use again.
I am really satisfied with the products, fast shipping and good communication with the supplier! I received documents which I needed too! I am planning to work for future with this supplier.
I ordered a slimming coffee and I tried it
It was amazing and suppressant for appetite but need more effectivity for appetite suppressing it would be more durable next time
I am happy with our labels designed and printed. It is good quality. I did business with a good company who was very fast with delivery of labels of our new company.
I have always had great success with the companies I use. I definitely look into each one, and always go for the trade assurance and companies that have been verified.
Good commitment from supplier and they fulfilled our requirements on time and also good quality product we got from them.
It good deal with them and we like to do deal again.
I have been on Alibaba for a couple of years and I love the selection and suppliers they have. They seem to have and endless supply of what I need to keep my business going.
I loved how nice the packaging was and the oder was on time. The material was also very nice. I would recommend this website to you its good for business.
I find the items to be as described, except the one that will be replaced. This watch lacks the 3 buttons, on the side; that control
The functions. IT must be replaced
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.