Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Really Very safe to purchase things from Alibaba and the supplier are trustworthy too.
Definitely and highly recommended to family, friends and others to purchase from Alibaba in the near future.
I purchase dried goji berries from a supplier on www.alibaba.com and the price was great, shipping was great, and I have lots of dried goji berries for the future. Thank you!
Can always find the products I need with Alibaba to run my Business. Alibaba stands with their Vendors which make doing business with Alibaba comfortable. Thank you Alibaba
Good service and ease of communication with suppliers and of course the guarantee of transactions and product quality. Easy to use application easy to understand and clear details
The product was exactly as ordered. We sampled it previous to order and we are very satisfied. The dB level was as advertised as was the strobe. Thanks
Very kind and patient, all the time he helped me. I will use your services again.
Very kind and patient, all the time he helped me. I will use your services again
Was a little hesitant to buy from overseas at first, but after pulling the trigger and making my first purchase through Alibaba I'm happy to say I'm very satisfied with my shopping experience
Great communication and helpful and patient seller. Products are not too high quality but that is what i get for cheaper price. What u see is what u get.
I was very surprised with the agility, speed, attention, good service and product quality!
The order came well packed and with all the information.
Very good!
I purchased two 64 GB Micro SD cards. One is not working another cand has only 30 GB. I am been cheated. You need to wait for these items to come It takes 5 to 6 weeks and now they are not usable. I also purchased Dash board Cams. First thing the manual is Rubish. You will not understand any thing. If you don't know chinese you are dooped. Because first time you "ON" the Dash Cam everthing is in chinese. You need a Chinese frind to sent you to English langauge. When I am using I am not happy. Does not record properly
There is a lot of fake company on Alibaba
I lost more a lot of money by 3 suppliers on Alibaba
Don't trust to make business by Alibaba
Alibaba is the easy way for the hackers and the bad peoples to stole your money
If the stolen money, the Alibaba could not do anything for you
When you have a good seller, it's a great experience. However, if you run into a problem their Customer Service is just awful! I've had both good and bad experiences. When you place an order you get a LONG list of numbers as your order number. When your purchase arrives, it has no information on the packet to tell you who sent it. I ordered identical items from two different sellers. I got one order, but not the other. But, I had no way to see which seller hadn't sent it! When you have a problem and go to the "help" screen, you get an automated service called EVA. If your problem isn't listed on the pull down menu, you can't go on. In all the times I TRIED to connect to them, I only got through to a person once, and she was rude! My problems were never fixed! I lost $30 in transactions! Tonight I got a message saying that something I ordered was out of stock. They asked me to cancel my order and they would refund my money. Easy, right? WRONG! When I tried to cancel, the cancel button wouldn't work! I contacted the seller to tell them, and asked THEM to cancel and send my refund! I opened a dispute, too. I ordered something in a size large. They sent a size small! Ugh. I'm SO tired of TRYING to get to customer service, with no luck, that I'm no longer going to order through Alibaba.com. It's just awful!
First time shopping on Alibaba and had a very good experience very easy to use and very convenient to place an order and the payment is also very convenient
Very fast delivery, as promised.! Normally it takes a long time to deliver to the Netherlands because also the custom clearance takes a long time.
This time it took only 7 days!
It is good experience and most of the received products were as described
The express shipments were mostly on time
The shipping companies in Alibaba are not dealing with the small quantity orders
Very very good seller i will continue order for this seller very friendly communication smart Technic catch your word what you require i am very happy this seller
Have good service from a supplier in manufacture my product till transport to my warehouse. They also do as my design of my product too and my logo design
A+ great to deal with and great service fast ship ty will be doing more business with again A+ great to deal with and great service fast ship ty will be doing more business with again
Products used:
ring blanks
The service was friendly and there was predisposition to what was required, I am very satisfied with the request, the quality corresponds to what was requested, they are very professional.
Most convenient as well as resourceful, most impressed with purchase protection. Wide source of products and range of quality as well as quantity. Good work Alibaba!
Very happy with your site and the company we worked with. Will definitely use the site again! The bags we purchased look great and the quality is wonderful.
Alibaba is a very professional site and I recommend it to everyone! Very trustworthy site. Its very easy to buy something and the communication with suppliers is very easy and very good.
Very professional and very good company. People who work here Trade fast and safe. It's a company with people who are very helpful and have expertise in their business.
Very satisfactory trade, the quality of the product is fine, the supplier was so helpfull to personalise the goods, and the price is very reasonable. The delivering time was amazing!
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.