Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Very bad exprince dont use it specially donot buy any thing from supplier(perfect pet care) the name of the owner AASHIQ ALI he is a big thief. I bought an itunce card when he got the money he stoped answering me also he did not send me my card
Made the first order. Everything is very convenient and high quality.
Dongguan Superfashion Reflective Material Co., Ltd. is very professional and friendly team!
-Good contact and fast reply
-Every goods is have quality
-Price, quality and MOQ is acceptable
-Just some model is not popular in my country
-A little goods come different from picture but it's Ok, It's still a good product
Just shipping is still my problems
I am refilling a claim # ******* because all the info that I gave you about the supplier showing that he did not fulfill their agreement. The supplier would not let me use your platform or Trade Assurance service. I have in the last 3 to 4 months tried supplier and all they wanted to do was push me to whatsup app to do their business. This supplier had high rankings on your platform. I did everything that the supplier wanted and I even asked at the time of paying the supplier that this is free shipping. If you would look at the transcript on whatsup it shows me asking about shipping and port fees and the supplier saying its free shipping to my address. I have the payment that I made the shipping tracking number from the supplier. After 3 days of the product being shipped the supplier wanted more money for port fees. The supplier is the one that broke the agreement and at the end I asked for my refund because the product and I was not going to give them more money because that was not the agreement. The supplier said that he was not going to refund and wanted me to pay for the shipping fees. This is not apart of the agreement and if you looks at the pictures the supplier even has your logo at the top of the message app. You need to look into this or even look into your suppliers that are scamming customers out of their money.
Within this time of the global pandemic this is the best way to find suppliers.
Keep it up guys. I purchased Oximeters and the delivery was made under the estimated time of delivery.
Thank you
Alibaba make you feel safe when making an order with suppliers Also, the suppliers have no issues when I ask them to use the Alibaba process. I will use your service as much as posible
I ordered ps4 console parts i searched every where on Internet but find it on Alibaba. They have everything but they have got some serious problems of delivery. I got my order after 40 days.
My first time using Alibaba I must admit I was little on edge and not sure if I should take a risk if getting scammed, but if you just stay within the guidelines you wi be great now my first vender I used had couple of small things to work on but the material itself was great
Great job on the baseball jerseys they made up for a customer of ours, the customer loved the quality, the goods were shipped in a decent time frame considering the Covid-19 situation!
Simple and easy process for ordering. Amy was able to help me design the shoe in different colorways through an an email conversation.
Amy was very nice and easy to work with.
Very easy to use and good follow-up. I will use Alibaba.com again. No problems. Carrie at Yiwu Zhuofang Jewelry Co., Ltd. was very nice to work with and wanted to make sure I got what I wanted.
The seller is very nice. We consider to buy more products next time. We have very nice experience here. All products are cheap and good. Also the quality is beyong my expectation.
The E-Commerce features available in the Platform is advanced but very user-friendly. Alibaba Trade Assurance is a Great Service to do Business Transactions safely and securely. Excellent Service!
You all are wonderful. I'll definitely do business with you all. Supplier provided me with accurate content, fast shipping and handling, they were nice and profy
First time with Alibaba and everything went well and on time.
The platform provides with assertive and appropriate information to follow the packages, very satisfied.
Thank you!
Rita Ugalde
I was very pleased with my transaction to purchase Evod Vape kits. The sales rep was very helpful and courteous and the merchandise received was excellent quality. Thank you.
I like Alibaba platform. Is easy to communicate with suppliers, prepare orders and make payments. I also like RFQ is very convenient to looks for products.
Good Seller.
There was a little issue with the items received with the package-in error, however the seller has promptly resolved the matter at an extra cost of USD40.
This is a great site with plenty variety to choose from. The 2 suppliers I have delt with thus far I have ordered several times from. Happy with service.
Micci Jewelry is a very professional company and products I received were very top quality. I highly recommend to anyone who wants to make custom jewelry.
Although I am always a little bit sceptical when I order something at Alibaba.com I was again positivly surprised. Once again. I rely more and more on this internet-portal.
I found very good Suppliers on Alibaba, very friendly and good comunication with the employees. The complete sales process went very well. Fast delivery to Europe.
Happy with your product good communication and service good quality my clients was so happy after they recive their first order went good now repeating order
Very pleased with Aiden's service and they were easy to communicate very hones and were able to get me relatively fast shipping during these hard times.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.