Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Google found alibaba
Very impressed with the service. The nagivation pane and search function is very user friendly. Will continue to explore the website and service
My point of view, overall facilitate & secure for customer/user for online shopping with various products & prizing for selection.
Helpful for online service. Feel comfortable.
I like it so much it was helpful and great i will do it again. It was nice to order from this website, their communication, shipping time, and dealing with costumers.
Trade Assurance.
Is good they Freeze the money till the costumers receive the products.
Good way not to get Scam.
Only do business with Trade Assurance.
Tip for consumers:
Customer Services and Complains
Products used:
Health Products
Excellent products from good professional manufacturers, they are good MID certificated products, easy to installation, and beautiful apperance. Good services and good communicate. Will order again.
Easy for communication, response fast, good product of large size IR touch frame for video wall, good quality
Thanks for Carl's suggestion, it is helpful for me to find the suitable products
I really like the experience and service in Alibaba, all comunication was really good and there are
Reliable manufacturers. I will order more in the future
This company-Hangzhou Showman Culture Creative Co., LTD, always provides good quality products! They are very professional in designing, packing, shipping and customer service! I give them AAA+++
Enjoying reminders from Alibaba. Important in business world! This is my first for this company order. Used Alibaba personaly and for previous company.
I recibe my product with a scratch, i hop it could solve, and i consider it is probably an accident of the supplier, the seller is excellent and i recibe a good experience in alibaba.
My experience was very goog, thank you.
For next time i will use this service way, im very happy for this service and i have to congratulation this good service
It was very easy to find suppliers for my product and it was easy to communicate in english.
The delivery of the sample was in line with timing agreed and the product qulaity was very good
There is a cheap and big market for wholesale goods. There is a lot and good variety. Money and goods are also guaranteed by Alibaba. My buying experiece was great
Great platform. The supplier is very honest. I consider Alibaba the best and safest platform with the largest selection of sellers and manufacturers. Best recommenditation!
My supplier is very trustworthy and professional. I am satisfied with the quality of the products. I will buld a long-term cooperation with my supplier.
It was a verygood experience since it was my first time and it was not that familiar with how alibaba works now i think i know more and hopefully this is not the last time
We purchased from Teecrown watch bracelet company. They sent the wrong finish of bracelet and the fitment was crap. The dispute team ended up siding with the company because they claimed we were trying to put the bracelet on a different watch then what was provided... IT WAS THE SAME, JUST A DIFFERENT DIAL COLOUR! In the end, we provided photos, videos and even our watch manufacturing company contacts to say that it is the exact same watch and Alibaba sided with the company saying there wasn't enough proof for a refund!
Stay away from Alibaba unless you're okay with gambling on product with your capital. You might loose and Alibaba is not there to save you.
STARTED WITH SHIPPING COST AT 180.00 USD FOR PALLET OF 194 KLIOS AND WAS CHARGE TO GET BILL OF LADING FUEL SURCHARGE AND DEAVANING FEES OF 160.00 USD FOR A TOTAL OF 340.00 USD FOR A 194 KILOS BY TIME WORLD EXPRESS LTD (TOTAL RIP OFF) HAPPY LIFE SHA. FTING THE PLA.NET
M. A. D. E IN C. H. I. N. A
Packaging allowed damage through air freight. Through good, persistent communication the issue was fairly resolved to my satisfaction.
So far I have not had any problem, the providers with whom I have had dealings have been very profesionales, with respect to the alibaba platform is very good.
My order for my Yoni eggs were delivered on time and everything was as I asked for. The communication was easily understandable and response time was great
A very very good product, i am very happy i bought it, just exactly as it is advertised, no stress at all. Very happy with the order, payment confirmed sameday
It was the first time i shopped on this portal and i was particularly impressed by the great choise of products, the excellent organization of the site and the service offered.
I've been very happy with Alibaba so far. I got the product I was looking for, and very satisfied with the Supplier Shenzhen Borui Digital Co., Ltd
Sincerely
Fabrizio
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.