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Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
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204 reviews
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
I've used alibaba for years and never found any better plateform, not even their american competitor (which I won't nominate, but known by everybody worldwide)!
By far the best platform available for all your product needs. We wouldn't use any other suppliers. From sourcing to shipping, Alibaba has everything covered.
Good sevice... confidential! However, sometime the shipping was quite too long. Very kind and responsive seller! Fast delivery. She always answer to my queries.
I buy hundreds pieces navigation custom cid card with iotech, they ship out the next day, and DHL arrives 3 days, fantastic service. All cards work stably.
Instead of spending one or two hours going to the market a day, all I've gotta do is shop online, they actually delivers veggie and meat! Real helpful!
Hangzhou Synsun Sports Co are very good to deal with. Their customer service by Ann was excellent. I would recommend them without hesitation. Well done!
Stu Coll
Company's representative Molly Zhao is very accommodating.
Ships on time.
Thumbs Up! For Shanghai Zhanxun Biotechnology Co., Ltd.
Will repeat order soon.
Communication and Service is very good. Not all products have been ok, prompt refund. Yarnbowls should be checked better before leaving the Warehouse.
Dealing with Xian Sgonek has been a great experience so far. (Thank you Sharon!) I'll update product rating after analysis. Highly recommended to date.
Easy process from A-Z. Aochi's staff, Yoyo, has a good grasp of English and provided me documentation & photos before I had even asked. Excellent service. Shipping was fantastic too.
Peace of mind international purchasing experience! Trustful guarantee system and insurance cover! I will definitely use this platform for my future sourcing project!
It was wonderful to make a deal through Alibaba with supplier.
Easy, all can understand (simple).
Next time I well came to here again.
Amazing, they took a thought and made it real! In only 2 weeks we have a prototype that is workable. This system has met all our expectations.
I am very pleased with doing business on Alibaba. This site makes it easy to speak with suppliers and provides a variety of items.
Very kind and responsive seller! Fast delivery. She always answer to my queries. She help me a lot with the transaction! I'll be ordering more soon.
M10 P. 1.25 is very rare to find, but this supplier has it!
Good communication and good Product,
I will buy again in the future.
Thank you Alibaba.com.
I discovered a variety of new information and products.
I can discuss with suppliers before deciding to buy the right product.
I've had an account with Alibaba since 2013 and I just recently placed my first sample order. 2020 is going to be a great year thanks to Alibaba.com
I just want to say that your employee was top notch with her job not just professional but also on a personable level as well.
Excellent Quality and service! Came on-time and individually wrapped, which was a pleasant surprise. A+ We will be using for all of our future needs.
Tip for consumers:
Very good communication. They should be very easy to deal with.
Products used:
USB Drive
Easy communication, free design, fast produce, all my client are happy to buy them. I will keep to purchase and order on Alibaba
Great quality products received from the seller and I am satisfied with my order.
I will be fitting them shortly to test durability
Products used:
I am going to use all the products
Do not buy expensive product especially electronics, you will not be able to get help from their customer suppor evert, they will just tell U that customet is their priority-THEY WILL JUST BE BULL$#*!TING YOU by telling nice words. They dont keep a record or your text conversation with customer support to back up your complaint.
Very well organised, payments are perfectly handled, full survey on all orders, perfect, delivery a bit delayed but the info was on time
Tip for consumers:
pay via alibaba, not by bank, it's taking much money and time
Products used:
a usb charger and a liquid screen protector
Gain trust and grow your business with customer reviews.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
