Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
The process of securing my first sample order was easy, seemless, and without incident. I now feel 100% confident in the technology tools and the security of Aliababa.
Great staff and great problem solving strategies.
Alice from Henan Sanyou Plasticization Engineering very cooperative and helpful to sort out the issues.
Highly recommended to work with them.
Although many agents, with patience you get good deals. There is nothing you cant find on the platform.
Products used:
Tyvek Paper wristbands Eva foam mats, Smartwatches.
The eye apparatus I order was of top quality, the package and instructions therein were very good. I did not have any problems with delivery. Thanks
Very good experience and easy to order and pay.
Than you very much well done.
They asking for 100 world. That is nonsene.
It look like you have to seat and wrieasy for them
I ordered a LCD screen for my phone, and was hesitant at first, but all my answers where promptly answered and my deliver got here (Portugal) after 2 weeks.
Good and Easy, comfortable
But it is enough that the search cannot be as we really need, such as the correct price or specific information But overall I like
A little bit confused with the menu and steps that I must do, but in the end I managed to find the products that I was looking for and to receive them.
I've placed several orders through Alibaba and have had nothing but great experiences. The products have been GREAT and the customer service is excellent!
I received my product with Post Delivery Trade Assurance protection from GUANGZHOU MJL Building Materials. An order of $9200. Second day after delivery I email the supplier, and they wanted me to pay for half of the replacements of the wrong items, which include, wrong size, mwrong glass, missing parts. Alibaba disoute team close my dispute with tons of prove, pictures, measurements, emails and skype exchange copies with the suppliers admitting the items were wrong. And listed the claim as not enought proof, without even giving me the option for the $300 inspection, which I was willing to pay for more than 4k worth of useless materials. First dont buy from the company Guangzhou MJL Building Materials, second dont trust TRade assurance, mits a scam, if you do buy make sure you go an inspect your products before shipping.
Tip for consumers:
Just buy inexpensive products, if mistakes happen you are going to be on your own, trade assurance dont protect the buyer, its just a front sale to make feel safe.
Great customer service, Ms Melody is very nice she was very helpful and answers all my question, when my order was sent she notify me and when I received it she notified me again
Easy to purchased product for my business, affordable compare to others online shop. My 2nd time to purchase in $1k value and theres no doubt that trasacting here in alibaba is safe.
Just MindBlowing how I can hand Over 25K to a site I never been or seen in the flesh, yet the TRUST has been created and the Support has been exceptional! I am Happy and gracious that some of the technology makes it easier to contact people and places I may have never been or ever would have seen!
Thanks for V-SOL invite me, well, I'll recommend you absolutely even you didn't mention, great products, great service, thank you Tony for help me a lot.
Your ONU, OLT's features are great, the layer 3 function, OSPF, EMS software, helped me a lot with my marketing, thanks to a great partner-V-Solution.
Now I'm in China for exhibition, I'll visit your booth soon, wait me
Excellent first time experience. Will definitely use it in the future when need it. Thanks a lot Alibaba.
We love this projector! We've been watching movies every night and feel like we have a private theater.
Products used:
procjector
Seller was friendly and immediately response to the question. Very fast shipping. A pleasure to do business with...
This was my first time using AliBaba. I chose the right supplier. The quality and communications were perfect.
Recommend don't buy from this store (Shenzhen Motto Electronics Co., Ltd.)
If you don't want to lose money
I feel very confident conducting business transactions on this platform. The supplier was very professional courteous and patient.
I have made multiple transactions and to this day I have not had a problem I give guarantee on this site as long as I make the transactions under the policy offered by the site
Good product, timely delivery, and very professional service. Hassle-free. Will sure do business in the very near future
Fast shipment and very well packaged everything is perfect, thank you so much for your help in everything
This company is a sham!
Three weeks I have tried getting my money back as I have not received my product despite being over 6 weeks late. Spoke with the company who told me they had never shipped my order and had no intention too. I was told to ask for a refund which lead to several separate emails with no outcome as alibaba have no returns policy. I have lost out of over £200. This company is a scam DO NOT GIVR THEM YOUR MONEY YOU WILL NOT RECIEVE YOUR GOODS AND YOU WILL NOT GET YOUR MONEY BACK
Ipad Mini 2 and Ipad Mini 3 LCD are very bad quality. Yellow LCD when turn it on and customers complaint about the bad quality. Bad service and not recommended.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.