Alibaba

I'm very happy to find ASTOUCH technology from alibaba, they provide very good quality products, and deliver in time.
It's very outstanding manufacture in china.

EVERYTHING ARE VERY EASY TO FIND, THE ONLY ISSUE IS THAT CAN HELP ME IS TO FIND MORE CHEAP WAYS OF TRANSORTATION AROUND THE WORLD ACTUALLY TO HELP TO BE YOUR PRODUCT MORE CHEAP TO THE FINAL PRICE. CHECK IF U CAN MAKE SOME ARRANGEMMENTS WITH THE SHIPMENTS!

Due to COVID-19 the DHL express shipment took longer than anticipated but the goods received were excellent and exactly as described. Keep up the great work!

I avoid that i have a lot to learn about the way ir works.
RFQ, supliers, how to make enquires and so on.

I must learn a lot in order to get the best from the organisation.

I am very soddisfy of the business i am doing throw alibaba, Very good quality, and the goods i recieved are fully compliant.i will surely continue to buy from Alibaba.

Hello,
I thought good responce, good service.
Many product be produced in this manufactures, factorys, trade in this shop.
We can choose it, good opportunity.
Many thanks,

I am very satisfied with Alibaba. Everything was on point. The costomer service, the shipment, the prce. Very good recommendations from the company too

I am very happy with ALIBABA and I recomend to everybody. Very easy to use. You´ll find mamy companies worldwide. And specially chinese manufactories.

Their dispute and claim center is biased, never trust Chinese. I ordered phone cases and supplier wrote wrong address and USPS reported the status "Undeliverable to the address" the shipment lost in the limbo, my money is kept for 40 days now, and this is what Alibaba Claim Center told me... the tracking numbers in the USPS website are "RI*******CN" and "RI*******CN"

"The current status of your claim <order number: **************> is: Awaiting the other party's response". Please kindly understand that we need time to collect evidence and/or proposals from your Seller for a better understanding of the situation.

Since seller wrote the wrong address, and the parcel was sent to a wrong place, we will ask seller to contact with shipping company to change the address and deliver again. Please be patient. If you have received the goods in good condition, please cancel this claim and confirm order received.

I will keep the complaint case open for 20 days, please cancel the dispute if you receive the goods.
Thank you for your cooperation!"
Respectfully,
Barbara
Trade Dispute Mediation Department

In six commercial orders this is the second one that has resulted in a me being ripped off by a complete lack of QA by the trading company. The first was a silicone supplier, who did not seal the samples I ordered and they leaked and got contaminated. The company first claimed they were damaged in transit and told Alibaba I had arranged the freight. Ask and I will tell you their na, e The second is a a company that makes sandpaper and sanding belts. I ordered 10 belts 915mm (36 inches) to try before making a large order. The belts were made 900mm in length and would not fit the machine. The company would not replace them claiming a tolerance of 15mm. Other grits I ordered were correct but not these. My advice when dealing with any Alibaba company get a written assurance of quality or a compete refund and then pay with a creditcard that has payment assurance. Alibaba's dispute resolution is not worth the time to read it. Not only do they support their companies 100% they do not post reviews that are negative to their clients. T

Very satisfied, company would be very good work, very good deal whith us, and tranmits security. I am very grateful to see you started working with Alibaba

Very pleased with updates of order, Marcool has quality items and Darlena is very helpful with all parts of process of purchase. I will use Alibaba and Marcool again.

I ordered 200 Tiffeney chairs last year and two suppliers from Keytrade Sayed Faizan Mahmood and Razi Siddique took over my order. I spent almost $******* for those chairs. From the first day we assembled 20 of those chairs broke. I tried to get a compensation but to no avail. Since then 23 chairs have been broken when my customers were sitting on them. We have left with no choice but to remove them from our reception hall and replaced them back with our old chairs. They are all total scums and treat you like a king and queen till they have your money. Big warning: DONT EVER BUY ANYTGING FROM THEM!

Agradecido por el servicio y la diligencia Sra. Ella Tang. El empaque llegó bien protegido. M sorprendió el tiempo de entrega; el cual fue rapido.

Grateful for the service and diligence Mrs. Ella Tang. The packaging came well protected. I was surprised by the delivery time; which was quick.

Had a run in with VENEZIA INTERNATIONAL. Scammed me and Alibaba wont do anything.
I ordered shirts and other things, all wrong colors and sizes and printing is poor.
VENEZIA INTERNATIONAL scammer wont refund or anytihng and Alibaba wont punish him.
Abusive emails calling me a dog and many other things.
Stay away from VENEZIA INTERNATIONAL scammers
Venezia International scammers, they have scammed me.
Venezia International scammers, they have scammed me.
I have lost $3500 from them
Dont ever use them! You have been warned

Very easy to order from and the sales reps, Louisa Chen was very knowledgeable. Would definitely order again. Very professional.

Everithing worked ok, but I received an email that said that the trade insurance was over before I received the product. I thought it is on untill I see the product, but it was not so.

Every time I had any problem. Alaibaba, and I cummicate and every time they helped resolve the issue. I will continue to shop on Alibaba because they listen and show concern for me and my purchases

The chatting need some enhancment for example:
1- need search facility in the chatting

Many thanks in advance for your cooperation and usual support
Ayman

I bought 2 wedding dressed from QUEENBRIDE and all different to what i ordered. I complained to LEO LI manager. They aaid they will give me the refund but they just disappear and never answer me. People should be aware and do n9t buy anything from this QUEENBRIDE. THIS COMPANY RUINED MY WEDDING

Super big number of products which are available and can be delivered very fast. They helped to order a gift and meet deadlines.

Alibaba is so easy to compare and buy products. I was kept up to date through the whole buying process and delivery.

Very easy business with a professional company.
Great quality and fast production and shipping.
Easy communication and easy payement with alipay system.