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Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
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204 reviews
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Almost everything works good. The only thing i am not so happy is the Communication. It happens a lot that there are some misunderstandings!
You promised I'd get them for wedding and you made it happen! I was so happy they are gorgeous! Cissy your awesome to deal with!
Replacement for our beloved Beamer Benq W2000.
It works perfekt again, great service thanks a lot!:-))
(Lifetime of the original build-in from Osram was: Total 3744h (Norm 893h, Save 923h, Eco 669h).
I am courious and will track the liftime of this replacement as well.
Endless amount of products but Alibaba.com fees are too high. Wish it was a little cheaper or maybe offer discount if you buy a lot from them
IT IS ALWAYS A CONCERN BUYING IN ANOTHER COUNTRY, I WAS VERY PLEASED WITH EVERY PART OF THE DELIVERY, CLEAN, AND QUICK, WITH AN EXCELLENT QUALITY PRODUCT
First time ordering through Alibaba and it was a good experience. I found the company easy to deal with and they gave us great service.
Received a damaged/defective LCD and it was replaced very quickly at no cost! Will be doing more business with this company and others via Alibaba.
Excellent! In no time I had more than 6 different suppliers contacting us for the order we submitted. All suppliers with ratings and testimonials.
Alibaba is easy to use and I found lots of useful items on it, with very good prices, from automotive parts to tv boxes or anything you can imagine.
Communicating was a breeze, no hassle at all. Transaction was easy as well. Hoping to see more good products I can approach in the future.
Everything seems to be working well. The only problem I've had was at my own post office in USA. They seem to have lost a package.
Because of the pandemic situation there was a delay with delivery. Joyce is a very communicative, always answer you and help to solve problems.
This is first time buying on alibaba.It give me a surprise, very convenient. I think I will continue to buy Alibaba in the future.
My experience in Alibaba until today is good, the companies answer fast and with which I have done business very close and without any problem.
Great site, always solves issues between buyer and seller fairly,I have been buying for more than a year and I am very satisfied with the service
Products used:
various goods
My first 2 order went off without any hitch. The 2 companies were awesome and I plan to do much more business with them.
On Alibaba it was easy to find and order what I want. Service is quick and helpful. The trade assurance also provides a level of trust.
Always been afraid to buy on this web site because I thought it will be more difficult but it was really a smooth transaction!
Was able to get a good supply of PPE for my medical office at a decent price and quick delivery. WIll use this service again.
Very good, nice service, i will recommend to my friends and family. You can source anything from them and with trade assurance your money is safe
Great experience looking hard for my next purchase, with so much variety of sellers and products I am always amazed at what I can find on here.
Good tools to search product et communicate with sellers. All is ok!
I don't know what to say more apart continue in this direction.
Our experience buying from Alibaba over the past 4 years is exceptional. They do a great job managing the transactions of buyers and suppliers.
With my orders i have had no issues and concerns, always good quality and will be using this site a lot in the future.
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Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.
