Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Really enjoyed experience. The reassurance, and peace of mind, that my order would be handled securely and correctly. Will use this service again.
Order a sample pair of shoes and was very satisfied with the whole experience with alibaba.com. Will definitely used again for next purchase
Quality overall. User friendly and great navigation. Access to all attributes is very fast. I will continue with purchasing from Alibaba and DHGate
Very professional company, easy to deal with and very efficient. Mrs. Mary Ying has the most beautiful hand writing that i've ever seen.
Very Helpful Plateform. It is transparent and very reliable. Great products with fair price to all parts of the world.
Thank you Alibaba
Very reliable such a great experience ordering in overseas thanks to the agent seller and also to alibaba
I will surely order again
My first order on Alibaba was a great success. Simple ordering process, secure payment and found a good seller.
I'll be back soon!
Excellent camp pants, shipping was very fast. Very east to communicate and responded in a timely manner. I will buy again. Thank you.
Tip for consumers:
When messaging remember time difference.
Products used:
Camo pants
I love the products that they have. Delivery was fast no more than a week! These orders are nice. Quality service and products.
Alibaba is a very trusted e-commerce and have tight policy. There are many choices of product and various suppliers that has high quality
It's a great secure payment medium between seller and the buyer, even the best site to connect business holders from completely different countries.
I have never received such excellent service. Your such a professional in every aspect of the word. Looking forward to many more orders.SA
Alibaba is now my go to site for B2B connections; best products, value and service provided through a secure and user friendly platform.
Easy to find what I was looking for, best and fast providers. Especially for foreign country delivery. Great customer service, had no problem.
Ordering on this site was very easy and fast. There were lots of options of stuff to choose from. Would definitely use again.
Alibaba makes it easy to find the product and supplier that works for your needs. Rating and safety systems ensure safe business practices.
I am so happy with the quality and fast delivery. I've just installed everything, it works as I expected or more than that!
Very disappointed. I requested 3 different colors from each kind of the flip wallet iphone cases and they gave me all same colors.
I believe when buying new product for reselling they should be sealed and look un-used. I am not please with this at all.
The project was handled very well from start to finish. Communication is very good. An all around great experience on 2 different projects.
Very quick shipment, i received my goods in 7 days perfect quality competent supplier i placed one more order he is trust worthy.
Tip for consumers:
always find the products i am looking for
Products used:
jewelery
Product so far is good as expected.
And customers are satisfied with it.
We will order very soon when stocks
Will be depleted.
100% seguro efectuar negocios por Alibaba, todos los proveedores son de confianza, estamos trabajando con este portal mas de 12 años y todo a salido muy bien.
Sergio Rivas.
100% sure doing business through Alibaba, all suppliers are trusted, we have been working with this portal for more than 12 years and everything has gone very well.
Sergio Rivas.
Having only my mobile and finding difficulties looking for the spare parts, Alibaba is the right online shopping i can trust.
Regards,
Roberto
I am having good luck with Alibaba and the suppliers so far. Only been using a week. But Everyone is responsive and helpful.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.