Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
Easy to find what we are looking for, easy negotiation process, various types of payment which facilitates business and most importantly security
Absolutely, great experience with all involved. I am looking forward to my next purchase now that I have gone through the process.
I like the care the control and monitoring that they give as customer service, it is a very good shopping experience, congratulations
The trade assurance is a very good service! I hope you will still round off the commission fee to $1.5 or $2.
I have been a regular buyer from alibaba. Com. Since 2017. The payment method is simple and easy. Very systematic and reliable.
Trusted supplier. Fast delivery. Product received in good condition. It was an excellent first time experience to deal overseas company. Good job!
It did the job but making messages into orders next to each other not intuitive and also the order system was difficult
Very professional and organized. Communication was easy. Was able to see how my products would come out; ie: examples of the product.
This so easy to use, professional and user-friendly, not only the apps (website or mobile versions), but also supporting system and sellers
They will be by your side every step of the way like your dealing with a mom and pop company. Very reliable.
Very pleasant experience ordering and receiving a sample of my product. Quick communication on the platform which was very simple to use.
Superb app with loads of different options and good price.
Easy to contact the suppliers and arrange everything, including samples if needed.
The rackets are exactly what I was looking for.
Good company and products.
Great help and service from Betty Shi.
Thank you!
Lights were recommended to me through reddit. Was a great transaction and I will be using again. Everything was better than expected.
We had a very good experience working with this company (Ms. Jane Zheng) and received good quality product as per our requirements.
This is the best seller. I advise him to everyone. He sent me a product in the USA very quickly and inexpensively.
My experience with Alibaba has been informative and beneficial, which will assist by helping empower others by creating( Hope 4).
Warm regards
Excellent Service, communication & shipping Time! Informed of our purchase each and every step of the way - Highly recommend this seller 5*****
I have had no negative issues with Alibaba and feels safe to do business. Great site and good customer support. Highly Recommended.
Very nice watch, fantastic service. I can't wait to see my new order watches!
There will be more order in the future!
Placed large order recently with Alibaba! It was overall fantastic experience. From payment to pallets hitting the ground here in the US>
I am grateful to be able to find such a large variety of products at highly competitive prices on this trade site.
Easy transaction, the platform is user-friendly. They will not release your fund to the vendor until you are fully satisfied with everything.
Good communication, the product is exactly as described and very good price. I will keep buying from this seller. Thanks for everything!
All my questions were answered. I located the correct product. Customer service was very responsive and delivery was expedited. Would buy again!
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.