Alibaba has a rating of 3.7 stars from 13,059 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibaba most frequently mention good quality, trade assurance, and customer service. Alibaba ranks 1st among Sourcing sites.
Trading through alibaba provides peace of mind that your transactions are secured and you are trading with professionals. I will always buy from this platform and I recommend it to others. We also buy a lot of things for my work. Everything I have ordered in Australia always arrives on time and buying the products and selecting them has been made so easy through Alibaba. Very happy with the service!
Even when you provide Trade Assurance with clear evidence a supplier has commited fraud, they will still side with the supplier. Please do not trust that Trade Assurance will help you or protect you as a customer in any way. You just pay extra when paying to Alibaba. That's it. And it's impossible to get help from customer service.
You can find everything here! Great pricing and good protection measures in place. Appreciate the variety of items and selection.
Great product and easy purchase. Shipping was fast. Definitely a great experience. I can't wait to order more from Alibaba.
Everything on time. Good and responsible service. If you want to get something online Alibaba always flexible to your needs
I do have more time doing business with you but I believe that we will make mutually benefits. Best regards
Crap products, and trade assurance is worse than bad. All up a terrible experience made worse by pretend buyer protection.
I managed to find what I was looking for, with good attention and received my order in a timely manner
I enjoyed my purchase through Alibaba.com. Everything just seemed to work so easily. I will definitely be a frequent shopper!
Alibaba.com is easy to use and has all the functionality you would expect. No complaint. Good advertising and clean environment
Love doing business through Alibaba. We feel very secure with our payment and the great service Alibaba offers to buyers.
This is my first experience buying in Alibaba. I think was very easy the complete process and very trustworthy platform.
A. I. on customers product needs and interests pretty intelligent.
Good to expand resource in fine tuning it to perfection
Good service and extremely professional support and shipping by our dear supplier. Will work with them again in the future.
Flawless purchase with the business, great customer service, incredibly fast shipping. Of all my purchases, this company is the best.
Best site to make business and purchases from other countries. Very satisfied with Alibaba and my vendor in Hong Kong.
I had no problem ordering, vendors were very good with communication with my orders and it was delivered on time
Interesting and good working customer information system.
I was always up to date. Have the feeling it's a secure system.
Fantastic and best for any customer, You can also buy any item here which is the key to high quality...
I had an issue with an order and using the trade assurance feature was able to turn inaction into action
Alibaba was a good "middle man" for establishing trust between buyer and seller who previously had no contact between them.
Forget deep web for certain substances/chemicals, this site is much more pleasant and easy, it is certainly worth a look.
Amazing standards set and if all staff our like jack huang they and this business will go a long way
Tip for consumers:
jack huang is the man to see
Products used:
light bulbs & lamps
I am very happy with their services, excellent product quality and on time delivery. A pleasure doing business with you.
Super service, fast delivery, supplier understood exactly what I wanted.
The items are also top quality.
I will be back.
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
The first business of Alibaba Group, Alibaba.com (www.alibaba.com) is the leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Through Alibaba.com, small businesses can sell their products to companies in other countries. Sellers on Alibaba.com are typically manufacturers and distributors based in China and other manufacturing countries such as India, Pakistan, the United States and Thailand.